{"id":"CVE-2026-48190","aliases":["EUVD-2026-33550","GHSA-8vpg-x36g-r8gw"],"status":"published","title":"Incorrect handling of permissions in External Interface Config Item List module","description":"An incorrect handling of permissions in OTRS External Interface and the ConfigItem List module allows an authenticated customer to query the system for CI information. Please note that CMDB has to be anabled and CustomerGroupSupport has to be used to be affected.\n\nThis issue affects OTRS: \n\n  *  7.0.X\n  *  8.0.X\n  *  2023.X\n  *  2024.X\n  *  2025.X\n  *  2026.X before 2026.4.X","severity":{"version":"3.1","score":3.5,"vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N","level":"low","assessor":"cna","from":"cve"},"epss":{"day":"2026-11-11","score":0.00156,"percentile":0.04792,"model":"v2026.06.15"},"facts":{"in_kev":false,"known_exploited":false,"public_exploit":false,"fix_available":false},"cwes":["CWE-276"],"published":"2026-06-01T03:32:53Z","modified":"2026-07-22T07:10:00Z","products":[{"vendor":"otrs","product":"otrs"},{"vendor":"otrs ag","product":"otrs"}],"references":[{"url":"https://otrs.com/release-notes/otrs-security-advisory-2026-04/","tags":["Vendor Advisory"]},{"url":"https://nvd.nist.gov/vuln/detail/CVE-2026-48190"},{"url":"https://otrs.com/release-notes/otrs-security-advisory-2026-04"},{"url":"https://github.com/advisories/GHSA-8vpg-x36g-r8gw"}],"sources":{"cve":[{"id":"CVE-2026-48190","title":"Incorrect handling of permissions in External Interface Config Item List module","description":"An incorrect handling of permissions in OTRS External Interface and the ConfigItem List module allows an authenticated customer to query the system for CI information. Please note that CMDB has to be anabled and CustomerGroupSupport has to be used to be affected.\n\nThis issue affects OTRS: \n\n  *  7.0.X\n  *  8.0.X\n  *  2023.X\n  *  2024.X\n  *  2025.X\n  *  2026.X before 2026.4.X","status":"published","published":"2026-06-01T03:32:53.621Z","modified":"2026-06-01T13:18:37.055Z","cvss":[{"version":"3.1","score":3.5,"vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N","level":"low","assessor":"cna"}],"cwes":["CWE-276"],"updated_at":"2026-11-02T14:19:47.998488Z"}],"euvd":[{"id":"EUVD-2026-33550","description":"An incorrect handling of permissions in OTRS External Interface and the ConfigItem List module allows an authenticated customer to query the system for CI information. Please note that CMDB has to be anabled and CustomerGroupSupport has to be used to be affected.\n\nThis issue affects OTRS: \n\n  *  7.0.X\n  *  8.0.X\n  *  2023.X\n  *  2024.X\n  *  2025.X\n  *  2026.X before 2026.4.X","status":"published","published":"2026-06-01T03:32:53Z","modified":"2026-06-01T13:18:37Z","cvss":[{"version":"3.1","score":3.5,"vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N","level":"low"}],"updated_at":"2026-11-02T18:20:58.729223Z"}],"ghsa":[{"id":"GHSA-8vpg-x36g-r8gw","title":"An incorrect handling of permissions in OTRS External Interface and the ConfigItem List module...","description":"An incorrect handling of permissions in OTRS External Interface and the ConfigItem List module allows an authenticated customer to query the system for CI information. Please note that CMDB has to be anabled and CustomerGroupSupport has to be used to be affected.\n\nThis issue affects OTRS: \n\n  *  7.0.X\n  *  8.0.X\n  *  2023.X\n  *  2024.X\n  *  2025.X\n  *  2026.X before 2026.4.X","status":"published","published":"2026-06-01T06:30:26Z","modified":"2026-06-01T06:30:27Z","cvss":[{"version":"3.1","score":3.5,"vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N","level":"low"}],"cwes":["CWE-276"],"updated_at":"2026-11-02T15:08:25.52807Z"}],"nvd":[{"id":"CVE-2026-48190","description":"An incorrect handling of permissions in OTRS External Interface and the ConfigItem List module allows an authenticated customer to query the system for CI information. Please note that CMDB has to be anabled and CustomerGroupSupport has to be used to be affected.\n\nThis issue affects OTRS: \n\n  *  7.0.X\n  *  8.0.X\n  *  2023.X\n  *  2024.X\n  *  2025.X\n  *  2026.X before 2026.4.X","status":"published","published":"2026-06-01T04:16:22.857Z","modified":"2026-07-22T07:10:00.107Z","cvss":[{"version":"3.1","score":3.5,"vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N","level":"low","assessor":"secondary"}],"cwes":["CWE-276"],"updated_at":"2026-11-02T14:12:21.635958Z"}]}}