{"id":"CVE-2026-48212","aliases":["EUVD-2026-97264","GHSA-x238-8qx9-7hh7","UBUNTU-CVE-2026-48212"],"status":"published","title":"Stored XSS in external pages","description":"An OTRS administrator can enter arbitrary JavaScript into the content of an OTRS Custom Page, which is stored by the application and subsequently executed in the browser of users accessing that page.\n\nThis issue affects OTRS:\n\n  *  7.0.X\n  *  8.0.X\n  *  2023.X\n  *  2024.X\n  *  2025.X\n  *  2026.X before 2026.7.X","severity":{"version":"3.1","score":4.8,"vector":"CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:N","level":"medium","assessor":"cna","from":"cve"},"epss":{"day":"2026-11-11","score":0.00143,"percentile":0.03635,"model":"v2026.06.15"},"facts":{"in_kev":false,"known_exploited":false,"public_exploit":false,"fix_available":false},"cwes":["CWE-79"],"published":"2026-10-12T06:48:50Z","modified":"2026-10-17T13:00:21Z","affected":[{"source":"osv","ecosystem":"Ubuntu:16.04:LTS","package":"otrs2","ranges":[{"type":"ECOSYSTEM","events":[{"introduced":"0"}]}],"versions":["4.0.10-1","5.0.1-1","5.0.1-2","5.0.2-1","5.0.3-1","5.0.5-1","5.0.6-1","5.0.7-1"]},{"source":"osv","ecosystem":"Ubuntu:18.04:LTS","package":"otrs2","ranges":[{"type":"ECOSYSTEM","events":[{"introduced":"0"}]}],"versions":["5.0.23-1","5.0.24-1","6.0.1-1","6.0.2-1","6.0.3-1","6.0.4-1","6.0.5-1"]},{"source":"osv","ecosystem":"Ubuntu:20.04:LTS","package":"otrs2","ranges":[{"type":"ECOSYSTEM","events":[{"introduced":"0"}]}],"versions":["6.0.20-1","6.0.23-2","6.0.24-1","6.0.25-1","6.0.25-2","6.0.25-3","6.0.26-1"]},{"source":"osv","ecosystem":"Ubuntu:22.04:LTS","package":"otrs2","ranges":[{"type":"ECOSYSTEM","events":[{"introduced":"0"}]}],"versions":["6.0.32-6","6.1.2-1","6.2.1-1","6.2.2-2"]},{"source":"osv","ecosystem":"Ubuntu:24.04:LTS","package":"znuny","ranges":[{"type":"ECOSYSTEM","events":[{"introduced":"0"}]}],"versions":["6.5.3-1","6.5.4-1","6.5.5-1","6.5.6-1"]},{"source":"osv","ecosystem":"Ubuntu:26.10","package":"znuny","ranges":[{"type":"ECOSYSTEM","events":[{"introduced":"0"}]}],"versions":["6.5.18-1","6.5.20-1","6.5.21-1","6.5.22-1","6.5.23-1"]},{"source":"osv","ecosystem":"Ubuntu:26.04:LTS","package":"znuny","ranges":[{"type":"ECOSYSTEM","events":[{"introduced":"0"}]}],"versions":["6.5.15-2","6.5.18-1"]}],"products":[{"vendor":"otrs ag","product":"otrs"},{"vendor":"otrs gmbh (former otrs ag)","product":"otrs"}],"references":[{"url":"https://otrs.com/release-notes/otrs-security-advisory-2026-11/","tags":["report"]},{"url":"https://nvd.nist.gov/vuln/detail/CVE-2026-48212"},{"url":"https://otrs.com/release-notes/otrs-security-advisory-2026-11"},{"url":"https://github.com/advisories/GHSA-x238-8qx9-7hh7"},{"url":"https://ubuntu.com/security/CVE-2026-48212","tags":["report"]},{"url":"https://www.cve.org/CVERecord?id=CVE-2026-48212","tags":["report"]}],"sources":{"cve":[{"id":"CVE-2026-48212","title":"Stored XSS in external pages","description":"An OTRS administrator can enter arbitrary JavaScript into the content of an OTRS Custom Page, which is stored by the application and subsequently executed in the browser of users accessing that page.\n\nThis issue affects OTRS:\n\n  *  7.0.X\n  *  8.0.X\n  *  2023.X\n  *  2024.X\n  *  2025.X\n  *  2026.X before 2026.7.X","status":"published","published":"2026-10-12T06:48:50.387Z","modified":"2026-10-15T18:07:57.247Z","cvss":[{"version":"3.1","score":4.8,"vector":"CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:N","level":"medium","assessor":"cna"}],"cwes":["CWE-79"],"updated_at":"2026-11-02T13:50:49.872037Z"}],"euvd":[{"id":"EUVD-2026-97264","description":"An OTRS administrator can enter arbitrary JavaScript into the content of an OTRS Custom Page, which is stored by the application and subsequently executed in the browser of users accessing that page.\n\nThis issue affects OTRS:\n\n  *  7.0.X\n  *  8.0.X\n  *  2023.X\n  *  2024.X\n  *  2025.X\n  *  2026.X before 2026.7.X","status":"published","published":"2026-10-12T06:48:50Z","modified":"2026-10-15T18:07:57Z","cvss":[{"version":"3.1","score":4.8,"vector":"CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:N","level":"medium"}],"updated_at":"2026-11-02T17:00:11.403253Z"}],"ghsa":[{"id":"GHSA-x238-8qx9-7hh7","title":"An OTRS administrator can enter arbitrary JavaScript into the content of an OTRS Custom Page,...","description":"An OTRS administrator can enter arbitrary JavaScript into the content of an OTRS Custom Page, which is stored by the application and subsequently executed in the browser of users accessing that page.\n\nThis issue affects OTRS:\n\n  *  7.0.X\n  *  8.0.X\n  *  2023.X\n  *  2024.X\n  *  2025.X\n  *  2026.X before 2026.7.X","status":"published","published":"2026-10-12T09:31:20Z","modified":"2026-10-12T09:31:29Z","cvss":[{"version":"3.1","score":4.8,"vector":"CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:N","level":"medium"}],"cwes":["CWE-79"],"updated_at":"2026-11-02T15:13:05.860723Z"}],"nvd":[{"id":"CVE-2026-48212","description":"An OTRS administrator can enter arbitrary JavaScript into the content of an OTRS Custom Page, which is stored by the application and subsequently executed in the browser of users accessing that page.\n\nThis issue affects OTRS:\n\n  *  7.0.X\n  *  8.0.X\n  *  2023.X\n  *  2024.X\n  *  2025.X\n  *  2026.X before 2026.7.X","status":"published","published":"2026-10-12T07:16:36.61Z","modified":"2026-10-15T20:38:44.05Z","cvss":[{"version":"3.1","score":4.8,"vector":"CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:N","level":"medium","assessor":"secondary"}],"cwes":["CWE-79"],"updated_at":"2026-11-02T14:12:56.310333Z"}],"osv":[{"id":"UBUNTU-CVE-2026-48212","description":"An OTRS administrator can enter arbitrary JavaScript into the content of an OTRS Custom Page, which is stored by the application and subsequently executed in the browser of users accessing that page. This issue affects OTRS:   *  7.0.X   *  8.0.X   *  2023.X   *  2024.X   *  2025.X   *  2026.X before 2026.7.X","status":"published","published":"2026-10-12T07:16:00Z","modified":"2026-10-17T13:00:21.561438366Z","cvss":[{"version":"3.1","score":4.8,"vector":"CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:N","level":"medium"}],"updated_at":"2026-11-02T16:56:33.391918Z"}]}}