{"id":"CVE-2026-63205","aliases":["EUVD-2026-87257","GHSA-pp8r-x7pp-5qj5"],"status":"published","title":"Zammad: Channel admins can read unauthorized attachments via signature rich-text body","description":"Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, when creating or updating an email signature, Zammad processes inline images referenced in the signature body. If a signature body contains an HTML img tag pointing to any existing attachment, the system copies that attachment into a new signature-owned record, without checking whether the user has permission to access the original attachment. The newly created copy is then downloadable by the same channel-admin user, because attachment access is determined by the copy's owner (the signature), not the original object (e.g., a ticket or knowledge-base article). This allows a user with any of the admin.channel_email, admin.channel_google, admin.channel_microsoft365, or admin.channel_microsoft_graph permissions to read attachments they would otherwise be denied access to, such as ticket attachments belonging to groups they are not a member of. This issue is fixed in version 7.1.2.","severity":{"version":"4.0","score":5.1,"vector":"CVSS:4.0/AV:N/AC:L/AT:N/PR:H/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N","level":"medium","assessor":"cna","from":"cve"},"epss":{"day":"2026-11-11","score":0.00321,"percentile":0.25397,"model":"v2026.06.15"},"facts":{"in_kev":false,"known_exploited":false,"public_exploit":false,"fix_available":false},"cwes":["CWE-639","CWE-862"],"published":"2026-09-25T18:13:25Z","modified":"2026-10-28T02:30:44Z","products":[{"vendor":"zammad","product":"zammad"}],"references":[{"url":"https://github.com/zammad/zammad/security/advisories/GHSA-pp8r-x7pp-5qj5","tags":["x_refsource_CONFIRM","advisory"]},{"url":"https://github.com/zammad/zammad/commit/f3e4da83621efad8443a4e9fe6bd87befad47c44","tags":["x_refsource_MISC","fix"]},{"url":"https://github.com/CVEProject/cvelistV5/tree/main/cves/2026/63xxx/CVE-2026-63205.json","tags":["advisory"]},{"url":"https://nvd.nist.gov/vuln/detail/CVE-2026-63205","tags":["advisory"]}],"sources":{"cve":[{"id":"CVE-2026-63205","title":"Zammad: Channel admins can read unauthorized attachments via signature rich-text body","description":"Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, when creating or updating an email signature, Zammad processes inline images referenced in the signature body. If a signature body contains an HTML img tag pointing to any existing attachment, the system copies that attachment into a new signature-owned record, without checking whether the user has permission to access the original attachment. The newly created copy is then downloadable by the same channel-admin user, because attachment access is determined by the copy's owner (the signature), not the original object (e.g., a ticket or knowledge-base article). This allows a user with any of the admin.channel_email, admin.channel_google, admin.channel_microsoft365, or admin.channel_microsoft_graph permissions to read attachments they would otherwise be denied access to, such as ticket attachments belonging to groups they are not a member of. This issue is fixed in version 7.1.2.","status":"published","published":"2026-09-25T18:13:25.176Z","modified":"2026-09-29T19:40:34.778Z","cvss":[{"version":"4.0","score":5.1,"vector":"CVSS:4.0/AV:N/AC:L/AT:N/PR:H/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N","level":"medium","assessor":"cna"}],"cwes":["CWE-639","CWE-862"],"updated_at":"2026-11-02T14:19:55.914391Z"}],"euvd":[{"id":"EUVD-2026-87257","description":"Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, when creating or updating an email signature, Zammad processes inline images referenced in the signature body. If a signature body contains an HTML img tag pointing to any existing attachment, the system copies that attachment into a new signature-owned record, without checking whether the user has permission to access the original attachment. The newly created copy is then downloadable by the same channel-admin user, because attachment access is determined by the copy's owner (the signature), not the original object (e.g., a ticket or knowledge-base article). This allows a user with any of the admin.channel_email, admin.channel_google, admin.channel_microsoft365, or admin.channel_microsoft_graph permissions to read attachments they would otherwise be denied access to, such as ticket attachments belonging to groups they are not a member of. This issue is fixed in version 7.1.2.","status":"published","published":"2026-09-25T18:13:25Z","modified":"2026-09-29T19:40:34Z","cvss":[{"version":"4.0","score":5.1,"vector":"CVSS:4.0/AV:N/AC:L/AT:N/PR:H/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N","level":"medium"}],"updated_at":"2026-11-02T17:27:51.078545Z"}],"nvd":[{"id":"CVE-2026-63205","description":"Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, when creating or updating an email signature, Zammad processes inline images referenced in the signature body. If a signature body contains an HTML img tag pointing to any existing attachment, the system copies that attachment into a new signature-owned record, without checking whether the user has permission to access the original attachment. The newly created copy is then downloadable by the same channel-admin user, because attachment access is determined by the copy's owner (the signature), not the original object (e.g., a ticket or knowledge-base article). This allows a user with any of the admin.channel_email, admin.channel_google, admin.channel_microsoft365, or admin.channel_microsoft_graph permissions to read attachments they would otherwise be denied access to, such as ticket attachments belonging to groups they are not a member of. This issue is fixed in version 7.1.2.","status":"published","published":"2026-09-25T19:17:54.837Z","modified":"2026-09-29T20:17:21.623Z","cvss":[{"version":"4.0","score":5.1,"vector":"CVSS:4.0/AV:N/AC:L/AT:N/PR:H/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X","level":"medium","assessor":"secondary"}],"cwes":["CWE-639","CWE-862"],"updated_at":"2026-11-02T14:12:51.721923Z"}],"osv":[{"id":"CVE-2026-63205","title":"Zammad: Channel admins can read unauthorized attachments via signature rich-text body","description":"Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, when creating or updating an email signature, Zammad processes inline images referenced in the signature body. If a signature body contains an HTML img tag pointing to any existing attachment, the system copies that attachment into a new signature-owned record, without checking whether the user has permission to access the original attachment. The newly created copy is then downloadable by the same channel-admin user, because attachment access is determined by the copy's owner (the signature), not the original object (e.g., a ticket or knowledge-base article). This allows a user with any of the admin.channel_email, admin.channel_google, admin.channel_microsoft365, or admin.channel_microsoft_graph permissions to read attachments they would otherwise be denied access to, such as ticket attachments belonging to groups they are not a member of. This issue is fixed in version 7.1.2.","status":"published","published":"2026-09-25T18:13:25.176Z","modified":"2026-10-28T02:30:44.519538513Z","cvss":[{"version":"4.0","score":5.1,"vector":"CVSS:4.0/AV:N/AC:L/AT:N/PR:H/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N","level":"medium"}],"cwes":["CWE-639","CWE-862"],"updated_at":"2026-11-02T15:45:13.306117Z"}]}}