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CVE-2008-7277

Open Ticket Request System (OTRS) before 2.3.0-beta4 checks for the rw permission, instead of the...

6.5 MediumFix available

Open Ticket Request System (OTRS) before 2.3.0-beta4 checks for the rw permission, instead of the configured merge permission, during authorization of merge operations, which might allow remote authenticated users to bypass intended access restrictions by merging two tickets.

Exploit likelihood

1.47%Up 0.4 points since Feb 4, 2022
90%50%10%1%

What each source reports

NVD Score used 6.5

Open Ticket Request System (OTRS) before 2.3.0-beta4 checks for the rw permission, instead of the configured merge permission, during authorization of merge operations, which might allow remote authenticated users to bypass intended access restrictions by merging two tickets.

Record
CVE-2008-7277
CVSS 2.0
6.5 MediumAV:N/AC:L/Au:S/C:P/I:P/A:P
Weakness
CWE-264
Updated
2026-11-02
CVE List No score

Open Ticket Request System (OTRS) before 2.3.0-beta4 checks for the rw permission, instead of the configured merge permission, during authorization of merge operations, which might allow remote authenticated users to bypass intended access restrictions by merging two tickets.

Record
CVE-2008-7277
Updated
2026-11-02
EUVDEUVD-2008-7230 No score

Open Ticket Request System (OTRS) before 2.3.0-beta4 checks for the rw permission, instead of the configured merge permission, during authorization of merge operations, which might allow remote authenticated users to bypass intended access restrictions by merging two tickets.

Record
EUVD-2008-7230
Updated
2026-11-03
GitHub AdvisoriesGHSA-3frj-7j4q-xc89 No score

Open Ticket Request System (OTRS) before 2.3.0-beta4 checks for the rw permission, instead of the...

Open Ticket Request System (OTRS) before 2.3.0-beta4 checks for the rw permission, instead of the configured merge permission, during authorization of merge operations, which might allow remote authenticated users to bypass intended access restrictions by merging two tickets.

Record
GHSA-3frj-7j4q-xc89
Updated
2026-11-02
OSV No score

Open Ticket Request System (OTRS) before 2.3.0-beta4 checks for the rw permission, instead of the configured merge permission, during authorization of merge operations, which might allow remote authenticated users to bypass intended access restrictions by merging two tickets.

Record
CVE-2008-7277
Updated
2026-11-02
OSVDEBIAN-CVE-2008-7277 No score

Open Ticket Request System (OTRS) before 2.3.0-beta4 checks for the rw permission, instead of the configured merge permission, during authorization of merge operations, which might allow remote authenticated users to bypass intended access restrictions by merging two tickets.

Record
DEBIAN-CVE-2008-7277
Updated
2026-11-02

Affected products

Affected packages

Affected packages
PackageAffectedFixed
otrs2
Debian:11
before 2.3.2-1, plus listed versions
2.0.4p01-102.0.4p01-112.0.4p01-122.0.4p01-132.0.4p01-14
Show 36 moreShow less
2.0.4p01-14.12.0.4p01-152.0.4p01-162.0.4p01-172.0.4p01-182.0.4p01-62.0.4p01-72.0.4p01-82.0.4p01-92.0.99beta1-12.0.99beta1-22.1.1-12.1.3-12.1.4-12.1.4-22.1.5-12.1.5-22.1.5-32.1.6-12.1.7-12.1.7-22.2.0~beta2-12.2.0~beta3-12.2.1-12.2.2-12.2.3-12.2.4-12.2.5-12.2.5-22.2.6-12.2.7-12.2.7-22.2.7-2lenny12.2.7-2lenny22.2.7-2lenny32.2.7-3
2.3.2-1

History

History
RecordedChangedSources
aliasesEUVD
first indexedCVE List, GitHub Advisories, NVD, OSV

Dates are when Every CVE recorded each change. Upstream dates may differ.

In short

CVE-2008-7277 is a medium vulnerability (CVSS 6.5) in Otrs, published March 18, 2011. No source lists public exploit code. EPSS puts the chance of exploitation in the next 30 days at 1.47%, the 73rd percentile. Fixed in otrs2 2.3.2-1.

References

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