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CVE-2013-2625

An Access Bypass issue exists in OTRS Help Desk before 3.2.4, 3.1.14, and 3.0.19, OTRS ITSM...

6.5 MediumFix available

An Access Bypass issue exists in OTRS Help Desk before 3.2.4, 3.1.14, and 3.0.19, OTRS ITSM before 3.2.3, 3.1.8, and 3.0.7, and FAQ before 2.2.3, 2.1.4, and 2.0.8. Access rights by the object linking mechanism is not verified

Attack profile

How easy it is to exploit

Attack vector
Network
Complexity
Low
Privileges needed
None
User interaction
None

What an attacker can affect

Confidentiality
Low
Integrity
Low
Availability
None

Exploit likelihood

1.29%Up 0.3 points since Feb 4, 2022
90%50%10%1%

What each source reports

NVD Score used 6.5

An Access Bypass issue exists in OTRS Help Desk before 3.2.4, 3.1.14, and 3.0.19, OTRS ITSM before 3.2.3, 3.1.8, and 3.0.7, and FAQ before 2.2.3, 2.1.4, and 2.0.8. Access rights by the object linking mechanism is not verified

Record
CVE-2013-2625
CVSS 3.1
6.5 MediumCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:L/A:N
CVSS 2.0
6.4 MediumAV:N/AC:L/Au:N/C:P/I:P/A:N
Weakness
CWE-269
Updated
2026-11-02
CVE List No score

An Access Bypass issue exists in OTRS Help Desk before 3.2.4, 3.1.14, and 3.0.19, OTRS ITSM before 3.2.3, 3.1.8, and 3.0.7, and FAQ before 2.2.3, 2.1.4, and 2.0.8. Access rights by the object linking mechanism is not verified

Record
CVE-2013-2625
Updated
2026-11-02
EUVDEUVD-2013-2564 No score

An Access Bypass issue exists in OTRS Help Desk before 3.2.4, 3.1.14, and 3.0.19, OTRS ITSM before 3.2.3, 3.1.8, and 3.0.7, and FAQ before 2.2.3, 2.1.4, and 2.0.8. Access rights by the object linking mechanism is not verified

Record
EUVD-2013-2564
Updated
2026-11-03
GitHub AdvisoriesGHSA-87rp-gwq4-fx5h No score

An Access Bypass issue exists in OTRS Help Desk before 3.2.4, 3.1.14, and 3.0.19, OTRS ITSM...

An Access Bypass issue exists in OTRS Help Desk before 3.2.4, 3.1.14, and 3.0.19, OTRS ITSM before 3.2.3, 3.1.8, and 3.0.7, and FAQ before 2.2.3, 2.1.4, and 2.0.8. Access rights by the object linking mechanism is not verified

Record
GHSA-87rp-gwq4-fx5h
Updated
2026-11-02
OSV 6.5

An Access Bypass issue exists in OTRS Help Desk before 3.2.4, 3.1.14, and 3.0.19, OTRS ITSM before 3.2.3, 3.1.8, and 3.0.7, and FAQ before 2.2.3, 2.1.4, and 2.0.8. Access rights by the object linking mechanism is not verified

Record
CVE-2013-2625
CVSS 3.1
6.5 MediumCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:L/A:N
Updated
2026-11-02
OSVDEBIAN-CVE-2013-2625 6.5

An Access Bypass issue exists in OTRS Help Desk before 3.2.4, 3.1.14, and 3.0.19, OTRS ITSM before 3.2.3, 3.1.8, and 3.0.7, and FAQ before 2.2.3, 2.1.4, and 2.0.8. Access rights by the object linking mechanism is not verified

Record
DEBIAN-CVE-2013-2625
CVSS 3.1
6.5 MediumCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:L/A:N
Updated
2026-11-02
OSVopenSUSE-SU-2024:10073-1 No score

otrs-3.3.16-37.1 on GA media

These are all security issues fixed in the otrs-3.3.16-37.1 package on the GA media of openSUSE Tumbleweed.

Record
openSUSE-SU-2024:10073-1
Updated
2026-11-02

Affected products

Affected packages

Affected packages
PackageAffectedFixed
otrs2
Debian:11
before 3.1.7+dfsg1-8, plus listed versions
2.0.4p01-102.0.4p01-112.0.4p01-122.0.4p01-132.0.4p01-14
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2.0.4p01-14.12.0.4p01-152.0.4p01-162.0.4p01-172.0.4p01-182.0.4p01-62.0.4p01-72.0.4p01-82.0.4p01-92.0.99beta1-12.0.99beta1-22.1.1-12.1.3-12.1.4-12.1.4-22.1.5-12.1.5-22.1.5-32.1.6-12.1.7-12.1.7-22.2.0~beta2-12.2.0~beta3-12.2.1-12.2.2-12.2.3-12.2.4-12.2.5-12.2.5-22.2.6-12.2.7-12.2.7-22.2.7-2lenny12.2.7-2lenny22.2.7-2lenny32.2.7-32.3.2-12.3.2-22.3.3-12.3.4-12.3.4-22.3.4-32.3.4-42.3.4-52.3.4-6
3.1.7+dfsg1-8
otrs
openSUSE:Tumbleweed
From an advisory covering 14 CVEs
before 3.3.14-37.1
3.3.14-37.1

History

History
RecordedChangedSources
affected, facts
aliasesEUVD
first indexedCVE List, GitHub Advisories, NVD, OSV

Dates are when Every CVE recorded each change. Upstream dates may differ.

In short

CVE-2013-2625 is a medium vulnerability (CVSS 6.5) in Otrs Faq, published November 27, 2019. No source lists public exploit code. EPSS puts the chance of exploitation in the next 30 days at 1.29%, the 70th percentile. Fixed in otrs2 3.1.7+dfsg1-8.

References

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Left out here: 55 versions. The JSON record has them.

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