CVE-2014-7863

The FailOverHelperServlet (aka FailServlet) servlet in ZOHO ManageEngine Applications Manager...

7.5 HighPublic exploit

The FailOverHelperServlet (aka FailServlet) servlet in ZOHO ManageEngine Applications Manager before 11.9 build 11912, OpManager 8 through 11.5 build 11400, and IT360 10.5 and earlier does not properly restrict access, which allows remote attackers and remote authenticated users to (1) read arbitrary files via the fileName parameter in a copyfile operation or (2) obtain sensitive information via a directory listing in a listdirectory operation to servlet/FailOverHelperServlet.

Attack profile

How easy it is to exploit

Attack vector: Network
Complexity: Low
Privileges needed: None
User interaction: None

What an attacker can affect

Confidentiality: High
Integrity: None
Availability: None

Exploit likelihood

83.4%Down 2.5 points since Feb 4, 2022

What each source reports

NVD Score used 7.5

Record: CVE-2014-7863
CVSS 3.1: 7.5 HighCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
CVSS 2.0: 5.0 MediumAV:N/AC:L/Au:N/C:P/I:N/A:N
Weakness: CWE-200
Updated: 2026-11-02

CVE List No score

Record: CVE-2014-7863
Updated: 2026-11-02

EUVDEUVD-2014-7713 No score

Record: EUVD-2014-7713
Updated: 2026-11-03

GitHub AdvisoriesGHSA-cc9f-r47w-qj8f No score

The FailOverHelperServlet (aka FailServlet) servlet in ZOHO ManageEngine Applications Manager...

Record: GHSA-cc9f-r47w-qj8f
Updated: 2026-11-02

Affected products

Public exploits

Links only. Every CVE stores no exploit code.

Public exploits
Source	Link	Date
Exploit-DB	ManageEngine OpManager / Applications Manager / IT360 - 'FailOverServlet' Multiple Vulnerabilities	2015-02-09
Metasploit	ManageEngine Multiple Products Arbitrary Directory Listing	2015-01-28
Metasploit	ManageEngine Multiple Products Arbitrary File Download	2015-01-28

History

History
Recorded	Changed	Sources
Nov 10, 2026	facts
Nov 3, 2026	aliases	EUVD
Nov 2, 2026	first indexed	CVE List, Exploit-DB, GitHub Advisories, Metasploit, NVD

Dates are when Every CVE recorded each change. Upstream dates may differ.

In short

CVE-2014-7863 is a high vulnerability (CVSS 7.5) in Zohocorp Manageengine Applications Manager, published February 8, 2020. Public exploit code exists. EPSS puts the chance of exploitation in the next 30 days at 83.4%, the 99th percentile. No source names a fixed version.