CVE-2015-3000
SysAid Help Desk before 15.2 allows remote attackers to cause a denial of service (CPU and memory...
CVE-2015-3000 is a high vulnerability (CVSS 7.8) in Sysaid, published June 8, 2015. Public exploit code exists. EPSS puts the chance of exploitation in the next 30 days at 7.98%, the 94th percentile. No source names a fixed version.
SysAid Help Desk before 15.2 allows remote attackers to cause a denial of service (CPU and memory consumption) via a large number of nested entity references in an XML document to (1) /agententry, (2) /rdsmonitoringresponse, or (3) /androidactions, aka an XML Entity Expansion (XEE) attack.
Exploit likelihood
What each source reports
NVD Score used
SysAid Help Desk before 15.2 allows remote attackers to cause a denial of service (CPU and memory consumption) via a large number of nested entity references in an XML document to (1) /agententry, (2) /rdsmonitoringresponse, or (3) /androidactions, aka an XML Entity Expansion (XEE) attack.
- Record
CVE-2015-3000- CVSS 2.0
- 7.8 High
AV:N/AC:L/Au:N/C:N/I:N/A:C - Weakness
- CWE-399
- Updated
- 2026-11-02
CVE List No score
SysAid Help Desk before 15.2 allows remote attackers to cause a denial of service (CPU and memory consumption) via a large number of nested entity references in an XML document to (1) /agententry, (2) /rdsmonitoringresponse, or (3) /androidactions, aka an XML Entity Expansion (XEE) attack.
- Record
CVE-2015-3000- Updated
- 2026-11-02
EUVDEUVD-2015-3082 No score
SysAid Help Desk before 15.2 allows remote attackers to cause a denial of service (CPU and memory consumption) via a large number of nested entity references in an XML document to (1) /agententry, (2) /rdsmonitoringresponse, or (3) /androidactions, aka an XML Entity Expansion (XEE) attack.
- Record
EUVD-2015-3082- Updated
- 2026-11-03
GitHub AdvisoriesGHSA-xcj8-64wc-2v2p No score
SysAid Help Desk before 15.2 allows remote attackers to cause a denial of service (CPU and memory...
SysAid Help Desk before 15.2 allows remote attackers to cause a denial of service (CPU and memory consumption) via a large number of nested entity references in an XML document to (1) /agententry, (2) /rdsmonitoringresponse, or (3) /androidactions, aka an XML Entity Expansion (XEE) attack.
- Record
GHSA-xcj8-64wc-2v2p- Updated
- 2026-11-02
Affected products
Public exploits
Links only. Every CVE stores no exploit code.
| Source | Link | Date |
|---|---|---|
| Exploit-DB | SysAid Help Desk 14.4 - Multiple Vulnerabilities | 2015-06-10 |
History
| When | Changed | Sources |
|---|---|---|
| 2026-11-03 | aliases | EUVD |
| 2026-11-02 | created | CVE List, Exploit-DB, GitHub Advisories, NVD |
References
seclists.org/fulldisclosure/2015/Jun/8
securityfocus.com/archive/1/535679/100/0/threaded
packetstormsecurity.com/files/132138/SysAid-Help-Desk-14.4-Code-Execution-Denial-Of-Service-Traversal-SQL-Injection.html
sysaid.com/blog/entry/sysaid-15-2-your-voice-your-service-desk
nvd.nist.gov/vuln/detail/CVE-2015-3000
github.com/advisories/GHSA-xcj8-64wc-2v2p