CVE-2017-14396
In osTicket before 1.10.1, SQL injection is possible by constructing an array via use of square...
In osTicket before 1.10.1, SQL injection is possible by constructing an array via use of square brackets at the end of a parameter name, as demonstrated by the key parameter to file.php.
Attack profile
How easy it is to exploit
- Attack vector
- Network
- Complexity
- Low
- Privileges needed
- None
- User interaction
- None
What an attacker can affect
- Confidentiality
- High
- Integrity
- High
- Availability
- High
Exploit likelihood
What each source reports
NVD Score used
In osTicket before 1.10.1, SQL injection is possible by constructing an array via use of square brackets at the end of a parameter name, as demonstrated by the key parameter to file.php.
- Record
CVE-2017-14396- CVSS 3.0
- 9.8 Critical
CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H - CVSS 2.0
- 7.5 High
AV:N/AC:L/Au:N/C:P/I:P/A:P - Weakness
- CWE-89
- Updated
- 2026-11-02
CVE List No score
In osTicket before 1.10.1, SQL injection is possible by constructing an array via use of square brackets at the end of a parameter name, as demonstrated by the key parameter to file.php.
- Record
CVE-2017-14396- Updated
- 2026-11-02
EUVDEUVD-2017-5899 No score
In osTicket before 1.10.1, SQL injection is possible by constructing an array via use of square brackets at the end of a parameter name, as demonstrated by the key parameter to file.php.
- Record
EUVD-2017-5899- Updated
- 2026-11-03
GitHub AdvisoriesGHSA-v33m-xv4g-2xv2
In osTicket before 1.10.1, SQL injection is possible by constructing an array via use of square...
In osTicket before 1.10.1, SQL injection is possible by constructing an array via use of square brackets at the end of a parameter name, as demonstrated by the key parameter to file.php.
- Record
GHSA-v33m-xv4g-2xv2- CVSS 3.0
- 9.8 Critical
CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H - Weakness
- CWE-89
- Updated
- 2026-11-02
OSV
In osTicket before 1.10.1, SQL injection is possible by constructing an array via use of square brackets at the end of a parameter name, as demonstrated by the key parameter to file.php.
- Record
CVE-2017-14396- CVSS 3.0
- 9.8 Critical
CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H - Updated
- 2026-11-02
Affected products
Public exploits
Links only. Every CVE stores no exploit code.
| Source | Link | Date |
|---|---|---|
| Exploit-DB | osTicket 1.10 - SQL Injection (PoC) | 2017-09-12 |
History
| Recorded | Changed | Sources |
|---|---|---|
| aliases | EUVD | |
| first indexed | CVE List, Exploit-DB, GitHub Advisories, NVD, OSV |
Dates are when Every CVE recorded each change. Upstream dates may differ.
In short
CVE-2017-14396 is a critical vulnerability (CVSS 9.8) in Osticket, published September 12, 2017. Public exploit code exists. EPSS puts the chance of exploitation in the next 30 days at 2.92%, the 87th percentile. No source names a fixed version.