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CVE-2017-16756

An issue was discovered in Userscape HelpSpot before 4.7.2. A cross-site request forgery...

8.8 High

An issue was discovered in Userscape HelpSpot before 4.7.2. A cross-site request forgery vulnerability exists on POST requests to the "index.php?pg=password.change" endpoint. This allows an attacker to change the password of another user's HelpSpot account.

Attack profile

How easy it is to exploit

Attack vector
Network
Complexity
Low
Privileges needed
None
User interaction
Required

What an attacker can affect

Confidentiality
High
Integrity
High
Availability
High

Exploit likelihood

0.58%Down 0.3 points since Apr 14, 2021
90%50%10%1%

What each source reports

NVD Score used 8.8

An issue was discovered in Userscape HelpSpot before 4.7.2. A cross-site request forgery vulnerability exists on POST requests to the "index.php?pg=password.change" endpoint. This allows an attacker to change the password of another user's HelpSpot account.

Record
CVE-2017-16756
CVSS 3.0
8.8 HighCVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:H/A:H
CVSS 2.0
6.8 MediumAV:N/AC:M/Au:N/C:P/I:P/A:P
Weakness
CWE-352
Updated
2026-11-02
CVE List No score

An issue was discovered in Userscape HelpSpot before 4.7.2. A cross-site request forgery vulnerability exists on POST requests to the "index.php?pg=password.change" endpoint. This allows an attacker to change the password of another user's HelpSpot account.

Record
CVE-2017-16756
Updated
2026-11-02
EUVDEUVD-2017-7939 No score

An issue was discovered in Userscape HelpSpot before 4.7.2. A cross-site request forgery vulnerability exists on POST requests to the "index.php?pg=password.change" endpoint. This allows an attacker to change the password of another user's HelpSpot account.

Record
EUVD-2017-7939
Updated
2026-11-03
GitHub AdvisoriesGHSA-xqch-rc2w-pgwf 8.8

An issue was discovered in Userscape HelpSpot before 4.7.2. A cross-site request forgery...

An issue was discovered in Userscape HelpSpot before 4.7.2. A cross-site request forgery vulnerability exists on POST requests to the "index.php?pg=password.change" endpoint. This allows an attacker to change the password of another user's HelpSpot account.

Record
GHSA-xqch-rc2w-pgwf
CVSS 3.0
8.8 HighCVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:H/A:H
Weakness
CWE-352
Updated
2026-11-02

Affected products

History

History
RecordedChangedSources
aliasesEUVD
first indexedCVE List, GitHub Advisories, NVD

Dates are when Every CVE recorded each change. Upstream dates may differ.

In short

CVE-2017-16756 is a high vulnerability (CVSS 8.8) in Userscape Helpspot, published February 19, 2018. No source lists public exploit code. EPSS puts the chance of exploitation in the next 30 days at 0.58%, the 47th percentile. No source names a fixed version.

References

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