CVE-2017-18486

Jitbit Helpdesk before 9.0.3 allows remote attackers to escalate privileges because of...

7.2 HighPublic exploit

Jitbit Helpdesk before 9.0.3 allows remote attackers to escalate privileges because of mishandling of the User/AutoLogin userHash parameter. By inspecting the token value provided in a password reset link, a user can leverage a weak PRNG to recover the shared secret used by the server for remote authentication. The shared secret can be used to escalate privileges by forging new tokens for any user. These tokens can be used to automatically log in as the affected user.

Attack profile

How easy it is to exploit

Attack vector: Network
Complexity: Low
Privileges needed: High
User interaction: None

What an attacker can affect

Confidentiality: High
Integrity: High
Availability: High

Exploit likelihood

4.81%Down 0.8 points since Apr 14, 2021

What each source reports

NVD Score used 7.2

Record: CVE-2017-18486
CVSS 3.0: 7.2 HighCVSS:3.0/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H
CVSS 2.0: 6.5 MediumAV:N/AC:L/Au:S/C:P/I:P/A:P
Weakness: CWE-332
Updated: 2026-11-02

CVE List No score

Record: CVE-2017-18486
Updated: 2026-11-02

EUVDEUVD-2017-9602 No score

Record: EUVD-2017-9602
Updated: 2026-11-03

GitHub AdvisoriesGHSA-xp26-jqrv-cc5r 7.2

Jitbit Helpdesk before 9.0.3 allows remote attackers to escalate privileges because of...

Record: GHSA-xp26-jqrv-cc5r
CVSS 3.0: 7.2 HighCVSS:3.0/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H
Weakness: CWE-332
Updated: 2026-11-02

Affected products

jitbit helpdesk

Public exploits

Links only. Every CVE stores no exploit code.

Public exploits
Source	Link	Date
PoC in GitHub	Kc57/JitBit_Helpdesk_Auth_Bypass	2017-09-26

History

History
Recorded	Changed	Sources
Nov 3, 2026	aliases	EUVD
Nov 2, 2026	first indexed	CVE List, GitHub Advisories, NVD, PoC in GitHub

Dates are when Every CVE recorded each change. Upstream dates may differ.

In short

CVE-2017-18486 is a high vulnerability (CVSS 7.2) in Jitbit Helpdesk, published August 9, 2019. Public exploit code exists. EPSS puts the chance of exploitation in the next 30 days at 4.81%, the 91st percentile. No source names a fixed version.