CVE-2018-1214
Dell EMC SupportAssist Enterprise version 1.1 creates a local Windows user account named ...
Dell EMC SupportAssist Enterprise version 1.1 creates a local Windows user account named "OMEAdapterUser" with a default password as part of the installation process. This unnecessary user account also remains even after an upgrade from v1.1 to v1.2. Access to the management console can be achieved by someone with knowledge of the default password. If SupportAssist Enterprise is installed on a server running OpenManage Essentials (OME), the OmeAdapterUser user account is added as a member of the OmeAdministrators group for the OME. An unauthorized person with knowledge of the default password and access to the OME web console could potentially use this account to gain access to the affected installation of OME with OmeAdministrators privileges. This is fixed in version 1.2.1.
Attack profile
How easy it is to exploit
- Attack vector
- Local
- Complexity
- High
- Privileges needed
- Low
- User interaction
- None
What an attacker can affect
- Confidentiality
- High
- Integrity
- High
- Availability
- High
Exploit likelihood
What each source reports
NVD Score used
Dell EMC SupportAssist Enterprise version 1.1 creates a local Windows user account named "OMEAdapterUser" with a default password as part of the installation process. This unnecessary user account also remains even after an upgrade from v1.1 to v1.2. Access to the management console can be achieved by someone with knowledge of the default password. If SupportAssist Enterprise is installed on a server running OpenManage Essentials (OME), the OmeAdapterUser user account is added as a member of the OmeAdministrators group for the OME. An unauthorized person with knowledge of the default password and access to the OME web console could potentially use this account to gain access to the affected installation of OME with OmeAdministrators privileges. This is fixed in version 1.2.1.
- Record
CVE-2018-1214- CVSS 3.0
- 7.0 High
CVSS:3.0/AV:L/AC:H/PR:L/UI:N/S:U/C:H/I:H/A:H - CVSS 2.0
- 4.4 Medium
AV:L/AC:M/Au:N/C:P/I:P/A:P - Weakness
- CWE-798
- Updated
- 2026-11-02
CVE List No score
Dell EMC SupportAssist Enterprise version 1.1 creates a local Windows user account named "OMEAdapterUser" with a default password as part of the installation process. This unnecessary user account also remains even after an upgrade from v1.1 to v1.2. Access to the management console can be achieved by someone with knowledge of the default password. If SupportAssist Enterprise is installed on a server running OpenManage Essentials (OME), the OmeAdapterUser user account is added as a member of the OmeAdministrators group for the OME. An unauthorized person with knowledge of the default password and access to the OME web console could potentially use this account to gain access to the affected installation of OME with OmeAdministrators privileges. This is fixed in version 1.2.1.
- Record
CVE-2018-1214- Updated
- 2026-11-02
EUVDEUVD-2018-11848 No score
Dell EMC SupportAssist Enterprise version 1.1 creates a local Windows user account named "OMEAdapterUser" with a default password as part of the installation process. This unnecessary user account also remains even after an upgrade from v1.1 to v1.2. Access to the management console can be achieved by someone with knowledge of the default password. If SupportAssist Enterprise is installed on a server running OpenManage Essentials (OME), the OmeAdapterUser user account is added as a member of the OmeAdministrators group for the OME. An unauthorized person with knowledge of the default password and access to the OME web console could potentially use this account to gain access to the affected installation of OME with OmeAdministrators privileges. This is fixed in version 1.2.1.
- Record
EUVD-2018-11848- Updated
- 2026-11-03
GitHub AdvisoriesGHSA-v4fx-vr9m-2x7v
Dell EMC SupportAssist Enterprise version 1.1 creates a local Windows user account named ...
Dell EMC SupportAssist Enterprise version 1.1 creates a local Windows user account named "OMEAdapterUser" with a default password as part of the installation process. This unnecessary user account also remains even after an upgrade from v1.1 to v1.2. Access to the management console can be achieved by someone with knowledge of the default password. If SupportAssist Enterprise is installed on a server running OpenManage Essentials (OME), the OmeAdapterUser user account is added as a member of the OmeAdministrators group for the OME. An unauthorized person with knowledge of the default password and access to the OME web console could potentially use this account to gain access to the affected installation of OME with OmeAdministrators privileges. This is fixed in version 1.2.1.
- Record
GHSA-v4fx-vr9m-2x7v- CVSS 3.0
- 7.0 High
CVSS:3.0/AV:L/AC:H/PR:L/UI:N/S:U/C:H/I:H/A:H - Weakness
- CWE-798
- Updated
- 2026-11-02
Affected products
History
| Recorded | Changed | Sources |
|---|---|---|
| aliases | EUVD | |
| first indexed | CVE List, GitHub Advisories, NVD |
Dates are when Every CVE recorded each change. Upstream dates may differ.
In short
CVE-2018-1214 is a high vulnerability (CVSS 7.0) in Dell Emc Supportassist Enterprise, published February 12, 2018. No source lists public exploit code. EPSS puts the chance of exploitation in the next 30 days at 0.76%, the 55th percentile. No source names a fixed version.