CVE-2018-16965
In Zoho ManageEngine SupportCenter Plus before 8.1 Build 8109, there is HTML Injection and Stored...
In Zoho ManageEngine SupportCenter Plus before 8.1 Build 8109, there is HTML Injection and Stored XSS via the /ServiceContractDef.do contractName parameter.
Attack profile
How easy it is to exploit
- Attack vector
- Network
- Complexity
- Low
- Privileges needed
- None
- User interaction
- Required
What an attacker can affect
- Confidentiality
- Low
- Integrity
- Low
- Availability
- None
Exploit likelihood
What each source reports
NVD Score used
In Zoho ManageEngine SupportCenter Plus before 8.1 Build 8109, there is HTML Injection and Stored XSS via the /ServiceContractDef.do contractName parameter.
- Record
CVE-2018-16965- CVSS 3.0
- 6.1 Medium
CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N - CVSS 2.0
- 4.3 Medium
AV:N/AC:M/Au:N/C:N/I:P/A:N - Weakness
- CWE-79
- Updated
- 2026-11-02
CVE List No score
In Zoho ManageEngine SupportCenter Plus before 8.1 Build 8109, there is HTML Injection and Stored XSS via the /ServiceContractDef.do contractName parameter.
- Record
CVE-2018-16965- Updated
- 2026-11-02
EUVDEUVD-2018-8753 No score
In Zoho ManageEngine SupportCenter Plus before 8.1 Build 8109, there is HTML Injection and Stored XSS via the /ServiceContractDef.do contractName parameter.
- Record
EUVD-2018-8753- Updated
- 2026-11-03
GitHub AdvisoriesGHSA-wpq6-4pw8-8qgh
In Zoho ManageEngine SupportCenter Plus before 8.1 Build 8109, there is HTML Injection and Stored...
In Zoho ManageEngine SupportCenter Plus before 8.1 Build 8109, there is HTML Injection and Stored XSS via the /ServiceContractDef.do contractName parameter.
- Record
GHSA-wpq6-4pw8-8qgh- CVSS 3.0
- 6.1 Medium
CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N - Weakness
- CWE-79
- Updated
- 2026-11-02
Affected products
History
| Recorded | Changed | Sources |
|---|---|---|
| aliases | EUVD | |
| first indexed | CVE List, GitHub Advisories, NVD |
Dates are when Every CVE recorded each change. Upstream dates may differ.
In short
CVE-2018-16965 is a medium vulnerability (CVSS 6.1) in Zohocorp Manageengine Supportcenter Plus, published September 21, 2018. No source lists public exploit code. EPSS puts the chance of exploitation in the next 30 days at 2.55%, the 85th percentile. No source names a fixed version.