CVE-2018-19142
Open Ticket Request System (OTRS) 6.0.x before 6.0.13 allows an admin to conduct an XSS attack...
Open Ticket Request System (OTRS) 6.0.x before 6.0.13 allows an admin to conduct an XSS attack via a modified URL.
Attack profile
How easy it is to exploit
- Attack vector
- Network
- Complexity
- Low
- Privileges needed
- High
- User interaction
- Required
What an attacker can affect
- Confidentiality
- Low
- Integrity
- Low
- Availability
- None
Exploit likelihood
What each source reports
NVD Score used
Open Ticket Request System (OTRS) 6.0.x before 6.0.13 allows an admin to conduct an XSS attack via a modified URL.
- Record
CVE-2018-19142- CVSS 3.0
- 4.8 Medium
CVSS:3.0/AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:N - CVSS 2.0
- 3.5 Low
AV:N/AC:M/Au:S/C:N/I:P/A:N - Weakness
- CWE-79
- Updated
- 2026-11-02
CVE List No score
Open Ticket Request System (OTRS) 6.0.x before 6.0.13 allows an admin to conduct an XSS attack via a modified URL.
- Record
CVE-2018-19142- Updated
- 2026-11-02
EUVDEUVD-2018-10854 No score
Open Ticket Request System (OTRS) 6.0.x before 6.0.13 allows an admin to conduct an XSS attack via a modified URL.
- Record
EUVD-2018-10854- Updated
- 2026-11-03
GitHub AdvisoriesGHSA-644h-4r83-2cf3
Open Ticket Request System (OTRS) 6.0.x before 6.0.13 allows an admin to conduct an XSS attack...
Open Ticket Request System (OTRS) 6.0.x before 6.0.13 allows an admin to conduct an XSS attack via a modified URL.
- Record
GHSA-644h-4r83-2cf3- CVSS 3.0
- 4.8 Medium
CVSS:3.0/AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:N - Weakness
- CWE-79
- Updated
- 2026-11-02
OSV
Open Ticket Request System (OTRS) 6.0.x before 6.0.13 allows an admin to conduct an XSS attack via a modified URL.
- Record
CVE-2018-19142- CVSS 3.0
- 4.8 Medium
CVSS:3.0/AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:N - Updated
- 2026-11-02
OSVDEBIAN-CVE-2018-19142
Open Ticket Request System (OTRS) 6.0.x before 6.0.13 allows an admin to conduct an XSS attack via a modified URL.
- Record
DEBIAN-CVE-2018-19142- CVSS 3.0
- 4.8 Medium
CVSS:3.0/AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:N - Updated
- 2026-11-02
OSVUBUNTU-CVE-2018-19142
Open Ticket Request System (OTRS) 6.0.x before 6.0.13 allows an admin to conduct an XSS attack via a modified URL.
- Record
UBUNTU-CVE-2018-19142- CVSS 3.0
- 4.8 Medium
CVSS:3.0/AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:N - Updated
- 2026-11-02
Affected products
Affected packages
| Package | Affected | Fixed |
|---|---|---|
otrs2Debian:11 |
before 6.0.13-1, plus listed versions 2.0.4p01-102.0.4p01-112.0.4p01-122.0.4p01-132.0.4p01-14 Show 45 moreShow less2.0.4p01-14.12.0.4p01-152.0.4p01-162.0.4p01-172.0.4p01-182.0.4p01-62.0.4p01-72.0.4p01-82.0.4p01-92.0.99beta1-12.0.99beta1-22.1.1-12.1.3-12.1.4-12.1.4-22.1.5-12.1.5-22.1.5-32.1.6-12.1.7-12.1.7-22.2.0~beta2-12.2.0~beta3-12.2.1-12.2.2-12.2.3-12.2.4-12.2.5-12.2.5-22.2.6-12.2.7-12.2.7-22.2.7-2lenny12.2.7-2lenny22.2.7-2lenny32.2.7-32.3.2-12.3.2-22.3.3-12.3.4-12.3.4-22.3.4-32.3.4-42.3.4-52.3.4-6 |
6.0.13-1 |
otrs2Ubuntu:16.04:LTS |
All versions, plus listed versions 4.0.10-15.0.1-15.0.1-25.0.2-15.0.3-15.0.5-15.0.6-15.0.7-1 |
None known |
otrs2Ubuntu:18.04:LTS |
All versions, plus listed versions 5.0.23-15.0.24-16.0.1-16.0.2-16.0.3-16.0.4-16.0.5-1 |
None known |
History
| Recorded | Changed | Sources |
|---|---|---|
| aliases | EUVD | |
| first indexed | CVE List, GitHub Advisories, NVD, OSV |
Dates are when Every CVE recorded each change. Upstream dates may differ.
In short
CVE-2018-19142 is a medium vulnerability (CVSS 4.8) in Otrs Open Ticket Request System, published November 11, 2018. No source lists public exploit code. EPSS puts the chance of exploitation in the next 30 days at 0.55%, the 46th percentile. Fixed in otrs2 6.0.13-1.
References
Left out here: 164 versions. The JSON record has them.