CVE-2018-7248

An issue was discovered in Zoho ManageEngine ServiceDesk Plus 9.3 Build 9317. Unauthenticated...

5.3 Medium

An issue was discovered in Zoho ManageEngine ServiceDesk Plus 9.3 Build 9317. Unauthenticated users are able to validate domain user accounts by sending a request containing the username to an API endpoint. The endpoint will return the user's logon domain if the accounts exists, or 'null' if it does not.

Attack profile

How easy it is to exploit

Attack vector: Network
Complexity: Low
Privileges needed: None
User interaction: None

What an attacker can affect

Confidentiality: Low
Integrity: None
Availability: None

Exploit likelihood

6.08%Up 5.2 points since Apr 14, 2021

What each source reports

NVD Score used 5.3

Record: CVE-2018-7248
CVSS 3.1: 5.3 MediumCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N
CVSS 2.0: 5.0 MediumAV:N/AC:L/Au:N/C:P/I:N/A:N
Updated: 2026-11-02

CVE List No score

Record: CVE-2018-7248
Updated: 2026-11-02

EUVDEUVD-2018-18987 No score

Record: EUVD-2018-18987
Updated: 2026-11-03

GitHub AdvisoriesGHSA-9pr8-4qx2-38mf 5.3

An issue was discovered in Zoho ManageEngine ServiceDesk Plus 9.3 Build 9317. Unauthenticated...

Record: GHSA-9pr8-4qx2-38mf
CVSS 3.1: 5.3 MediumCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N
Updated: 2026-11-02

Affected products

zohocorp manageengine servicedesk plus

History

History
Recorded	Changed	Sources
Nov 3, 2026	aliases	EUVD
Nov 2, 2026	first indexed	CVE List, GitHub Advisories, NVD

Dates are when Every CVE recorded each change. Upstream dates may differ.

In short

CVE-2018-7248 is a medium vulnerability (CVSS 5.3) in Zohocorp Manageengine Servicedesk Plus, published May 11, 2018. No source lists public exploit code. EPSS puts the chance of exploitation in the next 30 days at 6.08%, the 93rd percentile. No source names a fixed version.