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CVE-2018-8940

ClientServiceConfigController.cs in Enghouse Cloud Contact Center Platform 7.2.5 has...

9.8 Critical

ClientServiceConfigController.cs in Enghouse Cloud Contact Center Platform 7.2.5 has functionality for loading external XML files and parsing them, allowing an attacker to upload a malicious XML file and reference it in the URL of the application, forcing the application to load and parse the malicious XML file, aka an XXE issue.

Attack profile

How easy it is to exploit

Attack vector
Network
Complexity
Low
Privileges needed
None
User interaction
None

What an attacker can affect

Confidentiality
High
Integrity
High
Availability
High

Exploit likelihood

1.63%Up 1.2 points since Apr 14, 2021
90%50%10%1%

What each source reports

NVD Score used 9.8

ClientServiceConfigController.cs in Enghouse Cloud Contact Center Platform 7.2.5 has functionality for loading external XML files and parsing them, allowing an attacker to upload a malicious XML file and reference it in the URL of the application, forcing the application to load and parse the malicious XML file, aka an XXE issue.

Record
CVE-2018-8940
CVSS 3.0
9.8 CriticalCVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
CVSS 2.0
7.5 HighAV:N/AC:L/Au:N/C:P/I:P/A:P
Weakness
CWE-611
Updated
2026-11-02
CVE List No score

ClientServiceConfigController.cs in Enghouse Cloud Contact Center Platform 7.2.5 has functionality for loading external XML files and parsing them, allowing an attacker to upload a malicious XML file and reference it in the URL of the application, forcing the application to load and parse the malicious XML file, aka an XXE issue.

Record
CVE-2018-8940
Updated
2026-11-02
EUVDEUVD-2018-20548 No score

ClientServiceConfigController.cs in Enghouse Cloud Contact Center Platform 7.2.5 has functionality for loading external XML files and parsing them, allowing an attacker to upload a malicious XML file and reference it in the URL of the application, forcing the application to load and parse the malicious XML file, aka an XXE issue.

Record
EUVD-2018-20548
Updated
2026-11-03
GitHub AdvisoriesGHSA-jw37-c6q4-x7h9 9.8

ClientServiceConfigController.cs in Enghouse Cloud Contact Center Platform 7.2.5 has...

ClientServiceConfigController.cs in Enghouse Cloud Contact Center Platform 7.2.5 has functionality for loading external XML files and parsing them, allowing an attacker to upload a malicious XML file and reference it in the URL of the application, forcing the application to load and parse the malicious XML file, aka an XXE issue.

Record
GHSA-jw37-c6q4-x7h9
CVSS 3.0
9.8 CriticalCVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
Weakness
CWE-611
Updated
2026-11-02

Affected products

History

History
RecordedChangedSources
aliasesEUVD
first indexedCVE List, GitHub Advisories, NVD

Dates are when Every CVE recorded each change. Upstream dates may differ.

In short

CVE-2018-8940 is a critical vulnerability (CVSS 9.8) in Enghouse Contact Center\, published May 14, 2019. No source lists public exploit code. EPSS puts the chance of exploitation in the next 30 days at 1.63%, the 76th percentile. No source names a fixed version.

References

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