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CVE-2019-10008

Zoho ManageEngine ServiceDesk 9.3 allows session hijacking and privilege escalation because an...

8.8 HighPublic exploit

Zoho ManageEngine ServiceDesk 9.3 allows session hijacking and privilege escalation because an established guest session is automatically converted into an established administrator session when the guest user enters the administrator username, with an arbitrary incorrect password, in an mc/ login attempt within a different browser tab.

Attack profile

How easy it is to exploit

Attack vector
Network
Complexity
Low
Privileges needed
Low
User interaction
None

What an attacker can affect

Confidentiality
High
Integrity
High
Availability
High

Exploit likelihood

19.4%Up 16.5 points since Apr 14, 2021
90%50%10%1%

What each source reports

NVD Score used 8.8

Zoho ManageEngine ServiceDesk 9.3 allows session hijacking and privilege escalation because an established guest session is automatically converted into an established administrator session when the guest user enters the administrator username, with an arbitrary incorrect password, in an mc/ login attempt within a different browser tab.

Record
CVE-2019-10008
CVSS 3.0
8.8 HighCVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
CVSS 2.0
6.5 MediumAV:N/AC:L/Au:S/C:P/I:P/A:P
Weakness
CWE-384
Updated
2026-11-02
CVE List No score

Zoho ManageEngine ServiceDesk 9.3 allows session hijacking and privilege escalation because an established guest session is automatically converted into an established administrator session when the guest user enters the administrator username, with an arbitrary incorrect password, in an mc/ login attempt within a different browser tab.

Record
CVE-2019-10008
Updated
2026-11-02
EUVDEUVD-2019-2073 No score

Zoho ManageEngine ServiceDesk 9.3 allows session hijacking and privilege escalation because an established guest session is automatically converted into an established administrator session when the guest user enters the administrator username, with an arbitrary incorrect password, in an mc/ login attempt within a different browser tab.

Record
EUVD-2019-2073
Updated
2026-11-03
GitHub AdvisoriesGHSA-xpc7-m273-pggq 8.8

Zoho ManageEngine ServiceDesk 9.3 allows session hijacking and privilege escalation because an...

Zoho ManageEngine ServiceDesk 9.3 allows session hijacking and privilege escalation because an established guest session is automatically converted into an established administrator session when the guest user enters the administrator username, with an arbitrary incorrect password, in an mc/ login attempt within a different browser tab.

Record
GHSA-xpc7-m273-pggq
CVSS 3.0
8.8 HighCVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
Weakness
CWE-384
Updated
2026-11-02

Affected products

Public exploits

Links only. Every CVE stores no exploit code.

Public exploits
SourceLinkDate
Exploit-DBManage Engine ServiceDesk Plus 10.0 - Privilege Escalation2019-04-05
PoC in GitHubignis-sec/CVE-2019-100082019-04-04

History

History
RecordedChangedSources
aliasesEUVD
first indexedCVE List, Exploit-DB, GitHub Advisories, NVD, PoC in GitHub

Dates are when Every CVE recorded each change. Upstream dates may differ.

In short

CVE-2019-10008 is a high vulnerability (CVSS 8.8) in Zohocorp Servicedesk Plus, published April 24, 2019. Public exploit code exists. EPSS puts the chance of exploitation in the next 30 days at 19.4%, the 97th percentile. No source names a fixed version.

References

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