CVE-2019-16954
SolarWinds Web Help Desk 12.7.0 allows HTML injection via a Comment in a Help Request ticket.
SolarWinds Web Help Desk 12.7.0 allows HTML injection via a Comment in a Help Request ticket.
Attack profile
How easy it is to exploit
- Attack vector
- Network
- Complexity
- Low
- Privileges needed
- Low
- User interaction
- Required
What an attacker can affect
- Confidentiality
- Low
- Integrity
- Low
- Availability
- None
Exploit likelihood
What each source reports
NVD Score used
SolarWinds Web Help Desk 12.7.0 allows HTML injection via a Comment in a Help Request ticket.
- Record
CVE-2019-16954- CVSS 3.1
- 5.4 Medium
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N - CVSS 2.0
- 4.9 Medium
AV:N/AC:M/Au:S/C:P/I:P/A:N - Weakness
- CWE-79
- Updated
- 2026-11-02
CVE List No score
SolarWinds Web Help Desk 12.7.0 allows HTML injection via a Comment in a Help Request ticket.
- Record
CVE-2019-16954- Updated
- 2026-11-02
EUVDEUVD-2019-7432 No score
SolarWinds Web Help Desk 12.7.0 allows HTML injection via a Comment in a Help Request ticket.
- Record
EUVD-2019-7432- Updated
- 2026-11-03
GitHub AdvisoriesGHSA-f55g-c9wq-p6hv No score
SolarWinds Web Help Desk 12.7.0 allows HTML injection via a Comment in a Help Request ticket.
SolarWinds Web Help Desk 12.7.0 allows HTML injection via a Comment in a Help Request ticket.
- Record
GHSA-f55g-c9wq-p6hv- Weakness
- CWE-74
- Updated
- 2026-11-02
Affected products
History
| Recorded | Changed | Sources |
|---|---|---|
| aliases | EUVD | |
| first indexed | CVE List, GitHub Advisories, NVD |
Dates are when Every CVE recorded each change. Upstream dates may differ.
In short
CVE-2019-16954 is a medium vulnerability (CVSS 5.4) in Solarwinds Web Help Desk, published January 6, 2021. No source lists public exploit code. EPSS puts the chance of exploitation in the next 30 days at 1.34%, the 71st percentile. No source names a fixed version.