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CVE-2019-16957

SolarWinds Web Help Desk 12.7.0 allows XSS via the First Name field of a User Account.

5.4 Medium

SolarWinds Web Help Desk 12.7.0 allows XSS via the First Name field of a User Account.

Attack profile

How easy it is to exploit

Attack vector
Network
Complexity
Low
Privileges needed
Low
User interaction
Required

What an attacker can affect

Confidentiality
Low
Integrity
Low
Availability
None

Exploit likelihood

1.49%Up 0.6 points since Apr 14, 2021
90%50%10%1%

What each source reports

NVD Score used 5.4

SolarWinds Web Help Desk 12.7.0 allows XSS via the First Name field of a User Account.

Record
CVE-2019-16957
CVSS 3.1
5.4 MediumCVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N
CVSS 2.0
3.5 LowAV:N/AC:M/Au:S/C:N/I:P/A:N
Weakness
CWE-79
Updated
2026-11-02
CVE List No score

SolarWinds Web Help Desk 12.7.0 allows XSS via the First Name field of a User Account.

Record
CVE-2019-16957
Updated
2026-11-02
EUVDEUVD-2019-7435 No score

SolarWinds Web Help Desk 12.7.0 allows XSS via the First Name field of a User Account.

Record
EUVD-2019-7435
Updated
2026-11-03
GitHub AdvisoriesGHSA-mcv5-rv2r-2h7w No score

SolarWinds Web Help Desk 12.7.0 allows XSS via the First Name field of a User Account.

SolarWinds Web Help Desk 12.7.0 allows XSS via the First Name field of a User Account.

Record
GHSA-mcv5-rv2r-2h7w
Weakness
CWE-79
Updated
2026-11-02

Affected products

History

History
RecordedChangedSources
aliasesEUVD
first indexedCVE List, GitHub Advisories, NVD

Dates are when Every CVE recorded each change. Upstream dates may differ.

In short

CVE-2019-16957 is a medium vulnerability (CVSS 5.4) in Solarwinds Webhelpdesk, published December 18, 2020. No source lists public exploit code. EPSS puts the chance of exploitation in the next 30 days at 1.49%, the 74th percentile. No source names a fixed version.

References

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