CVE-2019-16960
SolarWinds Web Help Desk 12.7.0 allows XSS via a CSV template file with a crafted Location Name...
SolarWinds Web Help Desk 12.7.0 allows XSS via a CSV template file with a crafted Location Name field.
Attack profile
How easy it is to exploit
- Attack vector
- Network
- Complexity
- Low
- Privileges needed
- Low
- User interaction
- Required
What an attacker can affect
- Confidentiality
- Low
- Integrity
- Low
- Availability
- None
Exploit likelihood
What each source reports
NVD Score used
5.4
SolarWinds Web Help Desk 12.7.0 allows XSS via a CSV template file with a crafted Location Name field.
- Record
CVE-2019-16960- CVSS 3.1
- 5.4 Medium
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N - CVSS 2.0
- 3.5 Low
AV:N/AC:M/Au:S/C:N/I:P/A:N - Weakness
- CWE-79
- Updated
- 2026-11-02
CVE List No score
SolarWinds Web Help Desk 12.7.0 allows XSS via a CSV template file with a crafted Location Name field.
- Record
CVE-2019-16960- Updated
- 2026-11-02
EUVDEUVD-2019-7438 No score
SolarWinds Web Help Desk 12.7.0 allows XSS via a CSV template file with a crafted Location Name field.
- Record
EUVD-2019-7438- Updated
- 2026-11-03
GitHub AdvisoriesGHSA-66g2-4363-r37f No score
SolarWinds Web Help Desk 12.7.0 allows XSS via a CSV template file with a crafted Location Name...
SolarWinds Web Help Desk 12.7.0 allows XSS via a CSV template file with a crafted Location Name field.
- Record
GHSA-66g2-4363-r37f- Weakness
- CWE-79
- Updated
- 2026-11-02
Affected products
History
| Recorded | Changed | Sources |
|---|---|---|
| aliases | EUVD | |
| first indexed | CVE List, GitHub Advisories, NVD |
Dates are when Every CVE recorded each change. Upstream dates may differ.
In short
CVE-2019-16960 is a medium vulnerability (CVSS 5.4) in Solarwinds Web Help Desk, published January 4, 2021. No source lists public exploit code. EPSS puts the chance of exploitation in the next 30 days at 1.35%, the 71st percentile. No source names a fixed version.