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CVE-2019-16960

SolarWinds Web Help Desk 12.7.0 allows XSS via a CSV template file with a crafted Location Name...

5.4 Medium

SolarWinds Web Help Desk 12.7.0 allows XSS via a CSV template file with a crafted Location Name field.

Attack profile

How easy it is to exploit

Attack vector
Network
Complexity
Low
Privileges needed
Low
User interaction
Required

What an attacker can affect

Confidentiality
Low
Integrity
Low
Availability
None

Exploit likelihood

1.35%Up 0.5 points since Apr 14, 2021
90%50%10%1%

What each source reports

NVD Score used 5.4

SolarWinds Web Help Desk 12.7.0 allows XSS via a CSV template file with a crafted Location Name field.

Record
CVE-2019-16960
CVSS 3.1
5.4 MediumCVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N
CVSS 2.0
3.5 LowAV:N/AC:M/Au:S/C:N/I:P/A:N
Weakness
CWE-79
Updated
2026-11-02
CVE List No score

SolarWinds Web Help Desk 12.7.0 allows XSS via a CSV template file with a crafted Location Name field.

Record
CVE-2019-16960
Updated
2026-11-02
EUVDEUVD-2019-7438 No score

SolarWinds Web Help Desk 12.7.0 allows XSS via a CSV template file with a crafted Location Name field.

Record
EUVD-2019-7438
Updated
2026-11-03
GitHub AdvisoriesGHSA-66g2-4363-r37f No score

SolarWinds Web Help Desk 12.7.0 allows XSS via a CSV template file with a crafted Location Name...

SolarWinds Web Help Desk 12.7.0 allows XSS via a CSV template file with a crafted Location Name field.

Record
GHSA-66g2-4363-r37f
Weakness
CWE-79
Updated
2026-11-02

Affected products

History

History
RecordedChangedSources
aliasesEUVD
first indexedCVE List, GitHub Advisories, NVD

Dates are when Every CVE recorded each change. Upstream dates may differ.

In short

CVE-2019-16960 is a medium vulnerability (CVSS 5.4) in Solarwinds Web Help Desk, published January 4, 2021. No source lists public exploit code. EPSS puts the chance of exploitation in the next 30 days at 1.35%, the 71st percentile. No source names a fixed version.

References

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