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CVE-2020-10098

An XSS issue was discovered in Zammad 3.0 through 3.2. Malicious code can be provided by a low...

5.4 Medium

An XSS issue was discovered in Zammad 3.0 through 3.2. Malicious code can be provided by a low-privileged user through the Email functionality. The malicious JavaScript will execute within the browser of any user who opens the Ticket with the Article created from that Email.

Attack profile

How easy it is to exploit

Attack vector
Network
Complexity
Low
Privileges needed
Low
User interaction
Required

What an attacker can affect

Confidentiality
Low
Integrity
Low
Availability
None

Exploit likelihood

0.55%Up 0.1 points since Apr 14, 2021
90%50%10%1%

What each source reports

NVD Score used 5.4

An XSS issue was discovered in Zammad 3.0 through 3.2. Malicious code can be provided by a low-privileged user through the Email functionality. The malicious JavaScript will execute within the browser of any user who opens the Ticket with the Article created from that Email.

Record
CVE-2020-10098
CVSS 3.1
5.4 MediumCVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N
CVSS 2.0
3.5 LowAV:N/AC:M/Au:S/C:N/I:P/A:N
Weakness
CWE-79
Updated
2026-11-02
CVE List No score

An XSS issue was discovered in Zammad 3.0 through 3.2. Malicious code can be provided by a low-privileged user through the Email functionality. The malicious JavaScript will execute within the browser of any user who opens the Ticket with the Article created from that Email.

Record
CVE-2020-10098
Updated
2026-11-02
EUVDEUVD-2020-2563 No score

An XSS issue was discovered in Zammad 3.0 through 3.2. Malicious code can be provided by a low-privileged user through the Email functionality. The malicious JavaScript will execute within the browser of any user who opens the Ticket with the Article created from that Email.

Record
EUVD-2020-2563
Updated
2026-11-03
GitHub AdvisoriesGHSA-885p-3vg4-wqw2 No score

An XSS issue was discovered in Zammad 3.0 through 3.2. Malicious code can be provided by a low...

An XSS issue was discovered in Zammad 3.0 through 3.2. Malicious code can be provided by a low-privileged user through the Email functionality. The malicious JavaScript will execute within the browser of any user who opens the Ticket with the Article created from that Email.

Record
GHSA-885p-3vg4-wqw2
Updated
2026-11-02
OSV 5.4

An XSS issue was discovered in Zammad 3.0 through 3.2. Malicious code can be provided by a low-privileged user through the Email functionality. The malicious JavaScript will execute within the browser of any user who opens the Ticket with the Article created from that Email.

Record
CVE-2020-10098
CVSS 3.1
5.4 MediumCVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N
Updated
2026-11-02

Affected products

History

History
RecordedChangedSources
facts
aliasesEUVD
first indexedCVE List, GitHub Advisories, NVD, OSV

Dates are when Every CVE recorded each change. Upstream dates may differ.

In short

CVE-2020-10098 is a medium vulnerability (CVSS 5.4) in Zammad, published March 5, 2020. No source lists public exploit code. EPSS puts the chance of exploitation in the next 30 days at 0.55%, the 46th percentile. No source names a fixed version.

References

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