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CVE-2020-12441

Denial-of-Service (DoS) in Ivanti Service Manager HEAT Remote Control 7.4 due to a buffer...

9.8 Critical

Denial-of-Service (DoS) in Ivanti Service Manager HEAT Remote Control 7.4 due to a buffer overflow in the protocol parser of the ‘HEATRemoteService’ agent. The DoS can be triggered by sending a specially crafted network packet.

Attack profile

How easy it is to exploit

Attack vector
Network
Complexity
Low
Privileges needed
None
User interaction
None

What an attacker can affect

Confidentiality
High
Integrity
High
Availability
High

Exploit likelihood

3.84%Up 3.2 points since Apr 14, 2021
90%50%10%1%

What each source reports

NVD Score used 9.8

Denial-of-Service (DoS) in Ivanti Service Manager HEAT Remote Control 7.4 due to a buffer overflow in the protocol parser of the ‘HEATRemoteService’ agent. The DoS can be triggered by sending a specially crafted network packet.

Record
CVE-2020-12441
CVSS 3.1
9.8 CriticalCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
CVSS 2.0
10.0 HighAV:N/AC:L/Au:N/C:C/I:C/A:C
Weakness
CWE-119
Updated
2026-11-02
CVE List No score

Denial-of-Service (DoS) in Ivanti Service Manager HEAT Remote Control 7.4 due to a buffer overflow in the protocol parser of the ‘HEATRemoteService’ agent. The DoS can be triggered by sending a specially crafted network packet.

Record
CVE-2020-12441
Updated
2026-11-02
EUVDEUVD-2020-4752 No score

Denial-of-Service (DoS) in Ivanti Service Manager HEAT Remote Control 7.4 due to a buffer overflow in the protocol parser of the ‘HEATRemoteService’ agent. The DoS can be triggered by sending a specially crafted network packet.

Record
EUVD-2020-4752
Updated
2026-11-03
GitHub AdvisoriesGHSA-f74w-6ww8-3438 No score

Denial-of-Service (DoS) in Ivanti Service Manager HEAT Remote Control 7.4 due to a buffer...

Denial-of-Service (DoS) in Ivanti Service Manager HEAT Remote Control 7.4 due to a buffer overflow in the protocol parser of the ‘HEATRemoteService’ agent. The DoS can be triggered by sending a specially crafted network packet.

Record
GHSA-f74w-6ww8-3438
Updated
2026-11-02

Affected products

History

History
RecordedChangedSources
aliasesEUVD
first indexedCVE List, GitHub Advisories, NVD

Dates are when Every CVE recorded each change. Upstream dates may differ.

In short

CVE-2020-12441 is a critical vulnerability (CVSS 9.8) in Ivanti Service Manager Heat Remote Control, published August 6, 2020. No source lists public exploit code. EPSS puts the chance of exploitation in the next 30 days at 3.84%, the 90th percentile. No source names a fixed version.

References

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