CVE-2020-13972
Enghouse Web Chat 6.2.284.34 allows XSS. When one enters their own domain name in the...
Enghouse Web Chat 6.2.284.34 allows XSS. When one enters their own domain name in the WebServiceLocation parameter, the response from the POST request is displayed, and any JavaScript returned from the external server is executed in the browser. This is related to CVE-2019-16951.
Attack profile
How easy it is to exploit
- Attack vector
- Network
- Complexity
- Low
- Privileges needed
- None
- User interaction
- Required
What an attacker can affect
- Confidentiality
- Low
- Integrity
- Low
- Availability
- None
Exploit likelihood
What each source reports
NVD Score used
6.1
Enghouse Web Chat 6.2.284.34 allows XSS. When one enters their own domain name in the WebServiceLocation parameter, the response from the POST request is displayed, and any JavaScript returned from the external server is executed in the browser. This is related to CVE-2019-16951.
- Record
CVE-2020-13972- CVSS 3.1
- 6.1 Medium
CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N - CVSS 2.0
- 4.3 Medium
AV:N/AC:M/Au:N/C:N/I:P/A:N - Weakness
- CWE-79
- Updated
- 2026-11-02
CVE List No score
Enghouse Web Chat 6.2.284.34 allows XSS. When one enters their own domain name in the WebServiceLocation parameter, the response from the POST request is displayed, and any JavaScript returned from the external server is executed in the browser. This is related to CVE-2019-16951.
- Record
CVE-2020-13972- Updated
- 2026-11-02
EUVDEUVD-2020-6144 No score
Enghouse Web Chat 6.2.284.34 allows XSS. When one enters their own domain name in the WebServiceLocation parameter, the response from the POST request is displayed, and any JavaScript returned from the external server is executed in the browser. This is related to CVE-2019-16951.
- Record
EUVD-2020-6144- Updated
- 2026-11-03
GitHub AdvisoriesGHSA-x6cq-q3vp-9358 No score
Enghouse Web Chat 6.2.284.34 allows XSS. When one enters their own domain name in the...
Enghouse Web Chat 6.2.284.34 allows XSS. When one enters their own domain name in the WebServiceLocation parameter, the response from the POST request is displayed, and any JavaScript returned from the external server is executed in the browser. This is related to CVE-2019-16951.
- Record
GHSA-x6cq-q3vp-9358- Updated
- 2026-11-02
Affected products
History
| Recorded | Changed | Sources |
|---|---|---|
| aliases | EUVD | |
| first indexed | CVE List, GitHub Advisories, NVD |
Dates are when Every CVE recorded each change. Upstream dates may differ.
In short
CVE-2020-13972 is a medium vulnerability (CVSS 6.1) in Enghouse Web Chat, published September 3, 2020. No source lists public exploit code. EPSS puts the chance of exploitation in the next 30 days at 0.69%, the 52nd percentile. No source names a fixed version.