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CVE-2020-14214

Zammad before 3.3.1, when Domain Based Assignment is enabled, relies on a claimed e-mail address...

6.5 Medium

Zammad before 3.3.1, when Domain Based Assignment is enabled, relies on a claimed e-mail address for authorization decisions. An attacker can register a new account that will have access to all tickets of an arbitrary Organization.

Attack profile

How easy it is to exploit

Attack vector
Network
Complexity
Low
Privileges needed
None
User interaction
None

What an attacker can affect

Confidentiality
Low
Integrity
Low
Availability
None

Exploit likelihood

0.72%Up 0.1 points since Apr 14, 2021
90%50%10%1%

What each source reports

NVD Score used 6.5

Zammad before 3.3.1, when Domain Based Assignment is enabled, relies on a claimed e-mail address for authorization decisions. An attacker can register a new account that will have access to all tickets of an arbitrary Organization.

Record
CVE-2020-14214
CVSS 3.1
6.5 MediumCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:L/A:N
CVSS 2.0
5.8 MediumAV:N/AC:M/Au:N/C:P/I:P/A:N
Weakness
CWE-863
Updated
2026-11-02
CVE List No score

Zammad before 3.3.1, when Domain Based Assignment is enabled, relies on a claimed e-mail address for authorization decisions. An attacker can register a new account that will have access to all tickets of an arbitrary Organization.

Record
CVE-2020-14214
Updated
2026-11-02
EUVDEUVD-2020-6367 No score

Zammad before 3.3.1, when Domain Based Assignment is enabled, relies on a claimed e-mail address for authorization decisions. An attacker can register a new account that will have access to all tickets of an arbitrary Organization.

Record
EUVD-2020-6367
Updated
2026-11-03
GitHub AdvisoriesGHSA-655m-24cc-cx96 No score

Zammad before 3.3.1, when Domain Based Assignment is enabled, relies on a claimed e-mail address...

Zammad before 3.3.1, when Domain Based Assignment is enabled, relies on a claimed e-mail address for authorization decisions. An attacker can register a new account that will have access to all tickets of an arbitrary Organization.

Record
GHSA-655m-24cc-cx96
Weakness
CWE-862
Updated
2026-11-02
OSV 6.5

Zammad before 3.3.1, when Domain Based Assignment is enabled, relies on a claimed e-mail address for authorization decisions. An attacker can register a new account that will have access to all tickets of an arbitrary Organization.

Record
CVE-2020-14214
CVSS 3.1
6.5 MediumCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:L/A:N
Updated
2026-11-02

Affected products

History

History
RecordedChangedSources
aliasesEUVD
first indexedCVE List, GitHub Advisories, NVD, OSV

Dates are when Every CVE recorded each change. Upstream dates may differ.

In short

CVE-2020-14214 is a medium vulnerability (CVSS 6.5) in Zammad, published June 16, 2020. No source lists public exploit code. EPSS puts the chance of exploitation in the next 30 days at 0.72%, the 54th percentile. No source names a fixed version.

References

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