CVE-2020-1775
Information disclosure in external interface
BCC recipients in mails sent from OTRS are visible in article detail on external interface. This issue affects OTRS: 8.0.3 and prior versions, 7.0.17 and prior versions.
Attack profile
How easy it is to exploit
- Attack vector
- Network
- Complexity
- Low
- Privileges needed
- Low
- User interaction
- Required
What an attacker can affect
- Confidentiality
- Low
- Integrity
- None
- Availability
- None
Exploit likelihood
What each source reports
CVE List Score used
Information disclosure in external interface
BCC recipients in mails sent from OTRS are visible in article detail on external interface. This issue affects OTRS: 8.0.3 and prior versions, 7.0.17 and prior versions.
- Record
CVE-2020-1775- CVSS 3.1
- 3.5 Low
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N - Weakness
- CWE-200
- Updated
- 2026-11-02
EUVDEUVD-2020-12601
BCC recipients in mails sent from OTRS are visible in article detail on external interface. This issue affects OTRS: 8.0.3 and prior versions, 7.0.17 and prior versions.
- Record
EUVD-2020-12601- CVSS 3.1
- 3.5 Low
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N - Updated
- 2026-11-03
GitHub AdvisoriesGHSA-mgw5-xgrx-mcp3 No score
BCC recipients in mails sent from OTRS are visible in article detail on external interface. This...
BCC recipients in mails sent from OTRS are visible in article detail on external interface. This issue affects OTRS: 8.0.3 and prior versions, 7.0.17 and prior versions.
- Record
GHSA-mgw5-xgrx-mcp3- Weakness
- CWE-200
- Updated
- 2026-11-02
NVD
BCC recipients in mails sent from OTRS are visible in article detail on external interface. This issue affects OTRS: 8.0.3 and prior versions, 7.0.17 and prior versions.
- Record
CVE-2020-1775- CVSS 3.1
- 3.5 Low
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N - CVSS 3.1
- 4.3 Medium
CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:L/I:N/A:N - CVSS 2.0
- 4.3 Medium
AV:N/AC:M/Au:N/C:P/I:N/A:N - Weakness
- CWE-200
- Updated
- 2026-11-02
Affected products
History
| Recorded | Changed | Sources |
|---|---|---|
| aliases, published | EUVD | |
| first indexed | CVE List, GitHub Advisories, NVD |
Dates are when Every CVE recorded each change. Upstream dates may differ.
In short
CVE-2020-1775 is a low vulnerability (CVSS 3.5) in Otrs, published June 8, 2020. No source lists public exploit code. EPSS puts the chance of exploitation in the next 30 days at 0.83%, the 57th percentile. No source names a fixed version.