CVE-2020-2507
command injection vulnerability in Helpdesk
The vulnerability have been reported to affect earlier versions of QTS. If exploited, this command injection vulnerability could allow remote attackers to run arbitrary commands. This issue affects: QNAP Systems Inc. Helpdesk versions prior to 3.0.3.
Attack profile
How easy it is to exploit
- Attack vector
- Network
- Complexity
- Low
- Privileges needed
- None
- User interaction
- None
What an attacker can affect
- Confidentiality
- High
- Integrity
- High
- Availability
- High
Exploit likelihood
What each source reports
CVE List Score used
9.8
command injection vulnerability in Helpdesk
The vulnerability have been reported to affect earlier versions of QTS. If exploited, this command injection vulnerability could allow remote attackers to run arbitrary commands. This issue affects: QNAP Systems Inc. Helpdesk versions prior to 3.0.3.
- Record
CVE-2020-2507- CVSS 3.1
- 9.8 Critical
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H - Weakness
- CWE-77, CWE-78
- Updated
- 2026-11-02
EUVDEUVD-2020-22300
9.8
The vulnerability have been reported to affect earlier versions of QTS. If exploited, this command injection vulnerability could allow remote attackers to run arbitrary commands. This issue affects: QNAP Systems Inc. Helpdesk versions prior to 3.0.3.
- Record
EUVD-2020-22300- CVSS 3.1
- 9.8 Critical
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H - Updated
- 2026-11-03
GitHub AdvisoriesGHSA-7r29-w7vh-5p6q No score
The vulnerability have been reported to affect earlier versions of QTS. If exploited, this...
The vulnerability have been reported to affect earlier versions of QTS. If exploited, this improper access control vulnerability could allow attackers to obtain control of a QNAP device. This issue affects: QNAP Systems Inc. Helpdesk versions prior to 3.0.3.
- Record
GHSA-7r29-w7vh-5p6q- Weakness
- CWE-78, CWE-863
- Updated
- 2026-11-02
NVD
9.8
The vulnerability have been reported to affect earlier versions of QTS. If exploited, this command injection vulnerability could allow remote attackers to run arbitrary commands. This issue affects: QNAP Systems Inc. Helpdesk versions prior to 3.0.3.
- Record
CVE-2020-2507- CVSS 3.1
- 9.8 Critical
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H - CVSS 2.0
- 7.5 High
AV:N/AC:L/Au:N/C:P/I:P/A:P - Weakness
- CWE-77, CWE-78
- Updated
- 2026-11-02
Affected products
History
| Recorded | Changed | Sources |
|---|---|---|
| aliases, products, published | EUVD | |
| first indexed | CVE List, GitHub Advisories, NVD |
Dates are when Every CVE recorded each change. Upstream dates may differ.
In short
CVE-2020-2507 is a critical vulnerability (CVSS 9.8) in Gfi Software Helpdesk, published February 3, 2021. No source lists public exploit code. EPSS puts the chance of exploitation in the next 30 days at 3.08%, the 87th percentile. No source names a fixed version.