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CVE-2020-2507

command injection vulnerability in Helpdesk

9.8 Critical

The vulnerability have been reported to affect earlier versions of QTS. If exploited, this command injection vulnerability could allow remote attackers to run arbitrary commands. This issue affects: QNAP Systems Inc. Helpdesk versions prior to 3.0.3.

Attack profile

How easy it is to exploit

Attack vector
Network
Complexity
Low
Privileges needed
None
User interaction
None

What an attacker can affect

Confidentiality
High
Integrity
High
Availability
High

Exploit likelihood

3.08%Up 2.6 points since Apr 14, 2021
90%50%10%1%

What each source reports

CVE List Score used 9.8

command injection vulnerability in Helpdesk

The vulnerability have been reported to affect earlier versions of QTS. If exploited, this command injection vulnerability could allow remote attackers to run arbitrary commands. This issue affects: QNAP Systems Inc. Helpdesk versions prior to 3.0.3.

Record
CVE-2020-2507
CVSS 3.1
9.8 CriticalCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
Weakness
CWE-77, CWE-78
Updated
2026-11-02
EUVDEUVD-2020-22300 9.8

The vulnerability have been reported to affect earlier versions of QTS. If exploited, this command injection vulnerability could allow remote attackers to run arbitrary commands. This issue affects: QNAP Systems Inc. Helpdesk versions prior to 3.0.3.

Record
EUVD-2020-22300
CVSS 3.1
9.8 CriticalCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
Updated
2026-11-03
GitHub AdvisoriesGHSA-7r29-w7vh-5p6q No score

The vulnerability have been reported to affect earlier versions of QTS. If exploited, this...

The vulnerability have been reported to affect earlier versions of QTS. If exploited, this improper access control vulnerability could allow attackers to obtain control of a QNAP device. This issue affects: QNAP Systems Inc. Helpdesk versions prior to 3.0.3.

Record
GHSA-7r29-w7vh-5p6q
Weakness
CWE-78, CWE-863
Updated
2026-11-02
NVD 9.8

The vulnerability have been reported to affect earlier versions of QTS. If exploited, this command injection vulnerability could allow remote attackers to run arbitrary commands. This issue affects: QNAP Systems Inc. Helpdesk versions prior to 3.0.3.

Record
CVE-2020-2507
CVSS 3.1
9.8 CriticalCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
CVSS 2.0
7.5 HighAV:N/AC:L/Au:N/C:P/I:P/A:P
Weakness
CWE-77, CWE-78
Updated
2026-11-02

Affected products

History

History
RecordedChangedSources
aliases, products, publishedEUVD
first indexedCVE List, GitHub Advisories, NVD

Dates are when Every CVE recorded each change. Upstream dates may differ.

In short

CVE-2020-2507 is a critical vulnerability (CVSS 9.8) in Gfi Software Helpdesk, published February 3, 2021. No source lists public exploit code. EPSS puts the chance of exploitation in the next 30 days at 3.08%, the 87th percentile. No source names a fixed version.

References

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