CVE-2020-27121
Cisco Unified Communications Manager IM and Presence Service Denial of Service Vulnerability
A vulnerability in Cisco Unified Communications Manager IM & Presence Service (Unified CM IM&P) Software could allow an authenticated, remote attacker to cause the Cisco XCP Authentication Service on an affected device to restart, resulting in a denial of service (DoS) condition. The vulnerability is due to improper handling of login requests. An attacker could exploit this vulnerability by sending a crafted client login request to an affected device. A successful exploit could allow the attacker to cause a process to crash, resulting in a DoS condition for new login attempts. Users who are authenticated at the time of the attack would not be affected. There are workarounds that address this vulnerability.
Attack profile
How easy it is to exploit
- Attack vector
- Network
- Complexity
- Low
- Privileges needed
- Low
- User interaction
- None
What an attacker can affect
- Confidentiality
- None
- Integrity
- None
- Availability
- Low
Exploit likelihood
What each source reports
CVE List Score used
4.3
Cisco Unified Communications Manager IM and Presence Service Denial of Service Vulnerability
A vulnerability in Cisco Unified Communications Manager IM & Presence Service (Unified CM IM&P) Software could allow an authenticated, remote attacker to cause the Cisco XCP Authentication Service on an affected device to restart, resulting in a denial of service (DoS) condition. The vulnerability is due to improper handling of login requests. An attacker could exploit this vulnerability by sending a crafted client login request to an affected device. A successful exploit could allow the attacker to cause a process to crash, resulting in a DoS condition for new login attempts. Users who are authenticated at the time of the attack would not be affected. There are workarounds that address this vulnerability.
- Record
CVE-2020-27121- CVSS 3.1
- 4.3 Medium
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:N/A:L - Weakness
- CWE-248
- Updated
- 2026-11-02
EUVDEUVD-2020-19645
4.3
A vulnerability in Cisco Unified Communications Manager IM & Presence Service (Unified CM IM&P) Software could allow an authenticated, remote attacker to cause the Cisco XCP Authentication Service on an affected device to restart, resulting in a denial of service (DoS) condition. The vulnerability is due to improper handling of login requests. An attacker could exploit this vulnerability by sending a crafted client login request to an affected device. A successful exploit could allow the attacker to cause a process to crash, resulting in a DoS condition for new login attempts. Users who are authenticated at the time of the attack would not be affected. There are workarounds that address this vulnerability.
- Record
EUVD-2020-19645- CVSS 3.1
- 4.3 Medium
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:N/A:L - Updated
- 2026-11-03
GitHub AdvisoriesGHSA-7c3f-h49g-4mg6 No score
A vulnerability in Cisco Unified Communications Manager IM & Presence Service (Unified CM IM...
A vulnerability in Cisco Unified Communications Manager IM & Presence Service (Unified CM IM&P) Software could allow an authenticated, remote attacker to cause the Cisco XCP Authentication Service on an affected device to restart, resulting in a denial of service (DoS) condition. The vulnerability is due to improper handling of login requests. An attacker could exploit this vulnerability by sending a crafted client login request to an affected device. A successful exploit could allow the attacker to cause a process to crash, resulting in a DoS condition for new login attempts. Users who are authenticated at the time of the attack would not be affected. There are workarounds that address this vulnerability.
- Record
GHSA-7c3f-h49g-4mg6- Weakness
- CWE-755
- Updated
- 2026-11-02
NVD
4.3
A vulnerability in Cisco Unified Communications Manager IM & Presence Service (Unified CM IM&P) Software could allow an authenticated, remote attacker to cause the Cisco XCP Authentication Service on an affected device to restart, resulting in a denial of service (DoS) condition. The vulnerability is due to improper handling of login requests. An attacker could exploit this vulnerability by sending a crafted client login request to an affected device. A successful exploit could allow the attacker to cause a process to crash, resulting in a DoS condition for new login attempts. Users who are authenticated at the time of the attack would not be affected. There are workarounds that address this vulnerability.
- Record
CVE-2020-27121- CVSS 3.1
- 4.3 Medium
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:N/A:L - CVSS 3.1
- 6.5 Medium
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:N/A:H - CVSS 2.0
- 4.0 Medium
AV:N/AC:L/Au:S/C:N/I:N/A:P - Weakness
- CWE-248, CWE-755
- Updated
- 2026-11-02
Affected products
History
| Recorded | Changed | Sources |
|---|---|---|
| facts | ||
| aliases, published | EUVD | |
| first indexed | CVE List, GitHub Advisories, NVD |
Dates are when Every CVE recorded each change. Upstream dates may differ.
In short
CVE-2020-27121 is a medium vulnerability (CVSS 4.3) in Cisco Unified Communications Manager Im And Presence Service, published November 6, 2020. No source lists public exploit code. EPSS puts the chance of exploitation in the next 30 days at 1.16%, the 67th percentile. No source names a fixed version.