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CVE-2020-3163

Cisco Unified Contact Center Enterprise Denial of Service Vulnerability

6.8 Medium

A vulnerability in the Live Data server of Cisco Unified Contact Center Enterprise could allow an unauthenticated, remote attacker to cause a denial of service (DoS) condition on an affected device. The vulnerability exists because the affected software improperly manages resources when processing inbound Live Data traffic. An attacker could exploit this vulnerability by sending multiple crafted Live Data packets to an affected device. A successful exploit could cause the affected device to run out of buffer resources, which could result in a stack overflow and cause the affected device to reload, resulting in a DoS condition. Note: The Live Data port in Cisco Unified Contact Center Enterprise devices allows only a single TCP connection. To exploit this vulnerability, an attacker would have to send crafted packets to an affected device before a legitimate Live Data client establishes a connection.

Attack profile

How easy it is to exploit

Attack vector
Network
Complexity
High
Privileges needed
None
User interaction
None

What an attacker can affect

Confidentiality
None
Integrity
None
Availability
High

Exploit likelihood

0.90%Up 0.2 points since Apr 14, 2021
90%50%10%1%

What each source reports

CVE List Score used6.8

Cisco Unified Contact Center Enterprise Denial of Service Vulnerability

A vulnerability in the Live Data server of Cisco Unified Contact Center Enterprise could allow an unauthenticated, remote attacker to cause a denial of service (DoS) condition on an affected device. The vulnerability exists because the affected software improperly manages resources when processing inbound Live Data traffic. An attacker could exploit this vulnerability by sending multiple crafted Live Data packets to an affected device. A successful exploit could cause the affected device to run out of buffer resources, which could result in a stack overflow and cause the affected device to reload, resulting in a DoS condition. Note: The Live Data port in Cisco Unified Contact Center Enterprise devices allows only a single TCP connection. To exploit this vulnerability, an attacker would have to send crafted packets to an affected device before a legitimate Live Data client establishes a connection.

Record
CVE-2020-3163
CVSS 3.0
6.8 MediumCVSS:3.0/AV:N/AC:H/PR:N/UI:N/S:C/C:N/I:N/A:H
Weakness
CWE-362
Updated
2026-11-02
EUVDEUVD-2020-244346.8

A vulnerability in the Live Data server of Cisco Unified Contact Center Enterprise could allow an unauthenticated, remote attacker to cause a denial of service (DoS) condition on an affected device. The vulnerability exists because the affected software improperly manages resources when processing inbound Live Data traffic. An attacker could exploit this vulnerability by sending multiple crafted Live Data packets to an affected device. A successful exploit could cause the affected device to run out of buffer resources, which could result in a stack overflow and cause the affected device to reload, resulting in a DoS condition. Note: The Live Data port in Cisco Unified Contact Center Enterprise devices allows only a single TCP connection. To exploit this vulnerability, an attacker would have to send crafted packets to an affected device before a legitimate Live Data client establishes a connection.

Record
EUVD-2020-24434
CVSS 3.0
6.8 MediumCVSS:3.0/AV:N/AC:H/PR:N/UI:N/S:C/C:N/I:N/A:H
Updated
2026-11-03
GitHub AdvisoriesGHSA-759q-wfqr-9x82No score

A vulnerability in the Live Data server of Cisco Unified Contact Center Enterprise could allow an...

A vulnerability in the Live Data server of Cisco Unified Contact Center Enterprise could allow an unauthenticated, remote attacker to cause a denial of service (DoS) condition on an affected device. The vulnerability exists because the affected software improperly manages resources when processing inbound Live Data traffic. An attacker could exploit this vulnerability by sending multiple crafted Live Data packets to an affected device. A successful exploit could cause the affected device to run out of buffer resources, which could result in a stack overflow and cause the affected device to reload, resulting in a DoS condition. Note: The Live Data port in Cisco Unified Contact Center Enterprise devices allows only a single TCP connection. To exploit this vulnerability, an attacker would have to send crafted packets to an affected device before a legitimate Live Data client establishes a connection.

Record
GHSA-759q-wfqr-9x82
Updated
2026-11-02
NVD5.9

A vulnerability in the Live Data server of Cisco Unified Contact Center Enterprise could allow an unauthenticated, remote attacker to cause a denial of service (DoS) condition on an affected device. The vulnerability exists because the affected software improperly manages resources when processing inbound Live Data traffic. An attacker could exploit this vulnerability by sending multiple crafted Live Data packets to an affected device. A successful exploit could cause the affected device to run out of buffer resources, which could result in a stack overflow and cause the affected device to reload, resulting in a DoS condition. Note: The Live Data port in Cisco Unified Contact Center Enterprise devices allows only a single TCP connection. To exploit this vulnerability, an attacker would have to send crafted packets to an affected device before a legitimate Live Data client establishes a connection.

Record
CVE-2020-3163
CVSS 3.1
5.9 MediumCVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:U/C:N/I:N/A:H
CVSS 3.0
6.8 MediumCVSS:3.0/AV:N/AC:H/PR:N/UI:N/S:C/C:N/I:N/A:H
CVSS 2.0
7.1 HighAV:N/AC:M/Au:N/C:N/I:N/A:C
Weakness
CWE-362
Updated
2026-11-02

Affected products

History

History
RecordedChangedSources
facts
aliases, publishedEUVD
first indexedCVE List, GitHub Advisories, NVD

Dates are when Every CVE recorded each change. Upstream dates may differ.

In short

CVE-2020-3163 is a medium vulnerability (CVSS 6.8) in Cisco Unified Contact Center Enterprise, published February 19, 2020. No source lists public exploit code. EPSS puts the chance of exploitation in the next 30 days at 0.90%, the 59th percentile. No source names a fixed version.

References

MoveEnter Open