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CVE-2020-3280

Cisco Unified Contact Center Express Remote Code Execution Vulnerability

9.8 Critical

A vulnerability in the Java Remote Management Interface of Cisco Unified Contact Center Express (Unified CCX) could allow an unauthenticated, remote attacker to execute arbitrary code on an affected device. The vulnerability is due to insecure deserialization of user-supplied content by the affected software. An attacker could exploit this vulnerability by sending a malicious serialized Java object to a specific listener on an affected system. A successful exploit could allow the attacker to execute arbitrary code as the root user on an affected device.

Attack profile

How easy it is to exploit

Attack vector
Network
Complexity
Low
Privileges needed
None
User interaction
None

What an attacker can affect

Confidentiality
High
Integrity
High
Availability
High

Exploit likelihood

7.12%Up 6.2 points since Apr 14, 2021
90%50%10%1%

What each source reports

CVE List Score used 9.8

Cisco Unified Contact Center Express Remote Code Execution Vulnerability

A vulnerability in the Java Remote Management Interface of Cisco Unified Contact Center Express (Unified CCX) could allow an unauthenticated, remote attacker to execute arbitrary code on an affected device. The vulnerability is due to insecure deserialization of user-supplied content by the affected software. An attacker could exploit this vulnerability by sending a malicious serialized Java object to a specific listener on an affected system. A successful exploit could allow the attacker to execute arbitrary code as the root user on an affected device.

Record
CVE-2020-3280
CVSS 3.0
9.8 CriticalCVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
Weakness
CWE-20
Updated
2026-11-02
EUVDEUVD-2020-24551 9.8

A vulnerability in the Java Remote Management Interface of Cisco Unified Contact Center Express (Unified CCX) could allow an unauthenticated, remote attacker to execute arbitrary code on an affected device. The vulnerability is due to insecure deserialization of user-supplied content by the affected software. An attacker could exploit this vulnerability by sending a malicious serialized Java object to a specific listener on an affected system. A successful exploit could allow the attacker to execute arbitrary code as the root user on an affected device.

Record
EUVD-2020-24551
CVSS 3.0
9.8 CriticalCVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
Updated
2026-11-03
GitHub AdvisoriesGHSA-7qv8-fcr4-9523 No score

A vulnerability in the Java Remote Management Interface of Cisco Unified Contact Center Express ...

A vulnerability in the Java Remote Management Interface of Cisco Unified Contact Center Express (Unified CCX) could allow an unauthenticated, remote attacker to execute arbitrary code on an affected device. The vulnerability is due to insecure deserialization of user-supplied content by the affected software. An attacker could exploit this vulnerability by sending a malicious serialized Java object to a specific listener on an affected system. A successful exploit could allow the attacker to execute arbitrary code as the root user on an affected device.

Record
GHSA-7qv8-fcr4-9523
Updated
2026-11-02
NVD 9.8

A vulnerability in the Java Remote Management Interface of Cisco Unified Contact Center Express (Unified CCX) could allow an unauthenticated, remote attacker to execute arbitrary code on an affected device. The vulnerability is due to insecure deserialization of user-supplied content by the affected software. An attacker could exploit this vulnerability by sending a malicious serialized Java object to a specific listener on an affected system. A successful exploit could allow the attacker to execute arbitrary code as the root user on an affected device.

Record
CVE-2020-3280
CVSS 3.1
9.8 CriticalCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
CVSS 3.0
9.8 CriticalCVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
CVSS 2.0
10.0 HighAV:N/AC:L/Au:N/C:C/I:C/A:C
Weakness
CWE-20, CWE-502
Updated
2026-11-02

Affected products

History

History
RecordedChangedSources
facts
aliases, publishedEUVD
first indexedCVE List, GitHub Advisories, NVD

Dates are when Every CVE recorded each change. Upstream dates may differ.

In short

CVE-2020-3280 is a critical vulnerability (CVSS 9.8) in Cisco Unified Contact Center Express, published May 22, 2020. No source lists public exploit code. EPSS puts the chance of exploitation in the next 30 days at 7.12%, the 94th percentile. No source names a fixed version.

References

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