CVE-2020-6843
Zoho ManageEngine ServiceDesk Plus 11.0 Build 11007 allows XSS.
Zoho ManageEngine ServiceDesk Plus 11.0 Build 11007 allows XSS. This issue was fixed in version 11.0 Build 11010, SD-83959.
Attack profile
How easy it is to exploit
- Attack vector
- Network
- Complexity
- Low
- Privileges needed
- High
- User interaction
- Required
What an attacker can affect
- Confidentiality
- Low
- Integrity
- Low
- Availability
- None
Exploit likelihood
What each source reports
NVD Score used
Zoho ManageEngine ServiceDesk Plus 11.0 Build 11007 allows XSS. This issue was fixed in version 11.0 Build 11010, SD-83959.
- Record
CVE-2020-6843- CVSS 3.1
- 4.8 Medium
CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:N - CVSS 2.0
- 3.5 Low
AV:N/AC:M/Au:S/C:N/I:P/A:N - Weakness
- CWE-79
- Updated
- 2026-11-02
CVE List No score
Zoho ManageEngine ServiceDesk Plus 11.0 Build 11007 allows XSS. This issue was fixed in version 11.0 Build 11010, SD-83959.
- Record
CVE-2020-6843- Updated
- 2026-11-02
EUVDEUVD-2020-27986 No score
Zoho ManageEngine ServiceDesk Plus 11.0 Build 11007 allows XSS. This issue was fixed in version 11.0 Build 11010, SD-83959.
- Record
EUVD-2020-27986- Updated
- 2026-11-03
GitHub AdvisoriesGHSA-xc99-5j7p-6hmp No score
Zoho ManageEngine ServiceDesk Plus 11.0 Build 11007 allows XSS.
Zoho ManageEngine ServiceDesk Plus 11.0 Build 11007 allows XSS.
- Record
GHSA-xc99-5j7p-6hmp- Updated
- 2026-11-02
Affected products
History
| Recorded | Changed | Sources |
|---|---|---|
| aliases | EUVD | |
| first indexed | CVE List, GitHub Advisories, NVD |
Dates are when Every CVE recorded each change. Upstream dates may differ.
In short
CVE-2020-6843 is a medium vulnerability (CVSS 4.8) in Zohocorp Manageengine Servicedesk Plus, published January 23, 2020. No source lists public exploit code. EPSS puts the chance of exploitation in the next 30 days at 2.38%, the 84th percentile. No source names a fixed version.
References
sec-consult.com/en/vulnerability-lab/advisories/index.html
seclists.org/fulldisclosure/2020/Jan/32
packetstormsecurity.com/files/156050/ZOHO-ManageEngine-ServiceDeskPlus-11.0-Build-11007-Cross-Site-Scripting.html
manageengine.com/products/service-desk/readme.html
nvd.nist.gov/vuln/detail/CVE-2020-6843
github.com/advisories/GHSA-xc99-5j7p-6hmp