CVE-2020-7036
XXE in Avaya Callback Assist Administration
An XML External Entities (XXE)vulnerability in Callback Assist could allow an authenticated, remote attacker to gain read access to information that is stored on an affected system. The affected versions of Callback Assist includes all 4.0.x versions before 4.7.1.1 Patch 7.
Attack profile
How easy it is to exploit
- Attack vector
- Network
- Complexity
- Low
- Privileges needed
- Low
- User interaction
- None
What an attacker can affect
- Confidentiality
- High
- Integrity
- None
- Availability
- High
Exploit likelihood
What each source reports
CVE List Score used
XXE in Avaya Callback Assist Administration
An XML External Entities (XXE)vulnerability in Callback Assist could allow an authenticated, remote attacker to gain read access to information that is stored on an affected system. The affected versions of Callback Assist includes all 4.0.x versions before 4.7.1.1 Patch 7.
- Record
CVE-2020-7036- CVSS 3.1
- 8.1 High
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:H - Weakness
- CWE-611
- Updated
- 2026-11-02
EUVDEUVD-2020-28170
An XML External Entities (XXE)vulnerability in Callback Assist could allow an authenticated, remote attacker to gain read access to information that is stored on an affected system. The affected versions of Callback Assist includes all 4.0.x versions before 4.7.1.1 Patch 7.
- Record
EUVD-2020-28170- CVSS 3.1
- 8.1 High
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:H - Updated
- 2026-11-03
GitHub AdvisoriesGHSA-64f2-mh2m-9cj7
An XML External Entities (XXE)vulnerability in Callback Assist could allow an authenticated,...
An XML External Entities (XXE)vulnerability in Callback Assist could allow an authenticated, remote attacker to gain read access to information that is stored on an affected system. The affected versions of Callback Assist includes all 4.0.x versions before 4.7.1.1 Patch 7.
- Record
GHSA-64f2-mh2m-9cj7- CVSS 3.1
- 6.5 Medium
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N - Weakness
- CWE-611
- Updated
- 2026-11-02
NVD
An XML External Entities (XXE)vulnerability in Callback Assist could allow an authenticated, remote attacker to gain read access to information that is stored on an affected system. The affected versions of Callback Assist includes all 4.0.x versions before 4.7.1.1 Patch 7.
- Record
CVE-2020-7036- CVSS 3.1
- 8.1 High
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:H - CVSS 3.1
- 6.5 Medium
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N - CVSS 2.0
- 4.0 Medium
AV:N/AC:L/Au:S/C:P/I:N/A:N - Weakness
- CWE-611
- Updated
- 2026-11-02
Affected products
History
| Recorded | Changed | Sources |
|---|---|---|
| aliases, published | EUVD | |
| first indexed | CVE List, GitHub Advisories, NVD |
Dates are when Every CVE recorded each change. Upstream dates may differ.
In short
CVE-2020-7036 is a high vulnerability (CVSS 8.1) in Avaya Callback Assist, published April 23, 2021. No source lists public exploit code. EPSS puts the chance of exploitation in the next 30 days at 0.98%, the 62nd percentile. No source names a fixed version.