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CVE-2020-9758

An issue was discovered in chat.php in LiveZilla Live Chat 8.0.1.3 (Helpdesk). A blind JavaScript...

9.6 CriticalPublic exploit

An issue was discovered in chat.php in LiveZilla Live Chat 8.0.1.3 (Helpdesk). A blind JavaScript injection lies in the name parameter. Triggering this can fetch the username and passwords of the helpdesk employees in the URI. This leads to a privilege escalation, from unauthenticated to user-level access, leading to full account takeover. The attack fetches multiple credentials because they are stored in the database (stored XSS). This affects the mobile/chat URI via the lgn and psswrd parameters.

Attack profile

How easy it is to exploit

Attack vector
Network
Complexity
Low
Privileges needed
None
User interaction
Required

What an attacker can affect

Confidentiality
High
Integrity
High
Availability
High

Exploit likelihood

2.48%Up 2.1 points since Apr 14, 2021
90%50%10%1%

What each source reports

NVD Score used 9.6

An issue was discovered in chat.php in LiveZilla Live Chat 8.0.1.3 (Helpdesk). A blind JavaScript injection lies in the name parameter. Triggering this can fetch the username and passwords of the helpdesk employees in the URI. This leads to a privilege escalation, from unauthenticated to user-level access, leading to full account takeover. The attack fetches multiple credentials because they are stored in the database (stored XSS). This affects the mobile/chat URI via the lgn and psswrd parameters.

Record
CVE-2020-9758
CVSS 3.1
9.6 CriticalCVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:H/I:H/A:H
CVSS 2.0
4.3 MediumAV:N/AC:M/Au:N/C:N/I:P/A:N
Weakness
CWE-79
Updated
2026-11-02
CVE List No score

An issue was discovered in chat.php in LiveZilla Live Chat 8.0.1.3 (Helpdesk). A blind JavaScript injection lies in the name parameter. Triggering this can fetch the username and passwords of the helpdesk employees in the URI. This leads to a privilege escalation, from unauthenticated to user-level access, leading to full account takeover. The attack fetches multiple credentials because they are stored in the database (stored XSS). This affects the mobile/chat URI via the lgn and psswrd parameters.

Record
CVE-2020-9758
Updated
2026-11-02
EUVDEUVD-2020-30537 No score

An issue was discovered in chat.php in LiveZilla Live Chat 8.0.1.3 (Helpdesk). A blind JavaScript injection lies in the name parameter. Triggering this can fetch the username and passwords of the helpdesk employees in the URI. This leads to a privilege escalation, from unauthenticated to user-level access, leading to full account takeover. The attack fetches multiple credentials because they are stored in the database (stored XSS). This affects the mobile/chat URI via the lgn and psswrd parameters.

Record
EUVD-2020-30537
Updated
2026-11-03
GitHub AdvisoriesGHSA-m978-hcqw-jcmw No score

An issue was discovered in chat.php in LiveZilla Live Chat 8.0.1.3 (Helpdesk). A blind JavaScript...

An issue was discovered in chat.php in LiveZilla Live Chat 8.0.1.3 (Helpdesk). A blind JavaScript injection lies in the name parameter. Triggering this can fetch the username and passwords of the helpdesk employees in the URI. This leads to a privilege escalation, from unauthenticated to user-level access, leading to full account takeover. The attack fetches multiple credentials because they are stored in the database (stored XSS). This affects the mobile/chat URI via the lgn and psswrd parameters.

Record
GHSA-m978-hcqw-jcmw
Updated
2026-11-02

Affected products

Public exploits

Links only. Every CVE stores no exploit code.

Public exploits
SourceLinkDate
PoC in GitHubari034/CVE-2020-97582020-03-07

History

History
RecordedChangedSources
aliasesEUVD
first indexedCVE List, GitHub Advisories, NVD, PoC in GitHub

Dates are when Every CVE recorded each change. Upstream dates may differ.

In short

CVE-2020-9758 is a critical vulnerability (CVSS 9.6) in Livezilla, published March 9, 2020. Public exploit code exists. EPSS puts the chance of exploitation in the next 30 days at 2.48%, the 84th percentile. No source names a fixed version.

References

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