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CVE-2021-20080

Insufficient output sanitization in ManageEngine ServiceDesk Plus before version 11200 and...

6.1 Medium

Insufficient output sanitization in ManageEngine ServiceDesk Plus before version 11200 and ManageEngine AssetExplorer before version 6800 allows a remote, unauthenticated attacker to conduct persistent cross-site scripting (XSS) attacks by uploading a crafted XML asset file.

Attack profile

How easy it is to exploit

Attack vector
Network
Complexity
Low
Privileges needed
None
User interaction
Required

What an attacker can affect

Confidentiality
Low
Integrity
Low
Availability
None

Exploit likelihood

93.1%Up 92.6 points since Apr 14, 2021
90%50%10%1%

What each source reports

NVD Score used 6.1

Insufficient output sanitization in ManageEngine ServiceDesk Plus before version 11200 and ManageEngine AssetExplorer before version 6800 allows a remote, unauthenticated attacker to conduct persistent cross-site scripting (XSS) attacks by uploading a crafted XML asset file.

Record
CVE-2021-20080
CVSS 3.1
6.1 MediumCVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N
CVSS 2.0
4.3 MediumAV:N/AC:M/Au:N/C:N/I:P/A:N
Weakness
CWE-79
Updated
2026-11-02
CVE List No score

Insufficient output sanitization in ManageEngine ServiceDesk Plus before version 11200 and ManageEngine AssetExplorer before version 6800 allows a remote, unauthenticated attacker to conduct persistent cross-site scripting (XSS) attacks by uploading a crafted XML asset file.

Record
CVE-2021-20080
Updated
2026-11-02
EUVDEUVD-2021-7542 No score

Insufficient output sanitization in ManageEngine ServiceDesk Plus before version 11200 and ManageEngine AssetExplorer before version 6800 allows a remote, unauthenticated attacker to conduct persistent cross-site scripting (XSS) attacks by uploading a crafted XML asset file.

Record
EUVD-2021-7542
Updated
2026-11-03
GitHub AdvisoriesGHSA-xf4h-3x4p-9w5m No score

Insufficient output sanitization in ManageEngine ServiceDesk Plus before version 11200 and...

Insufficient output sanitization in ManageEngine ServiceDesk Plus before version 11200 and ManageEngine AssetExplorer before version 6800 allows a remote, unauthenticated attacker to conduct persistent cross-site scripting (XSS) attacks by uploading a crafted XML asset file.

Record
GHSA-xf4h-3x4p-9w5m
Weakness
CWE-79
Updated
2026-11-02

Affected products

History

History
RecordedChangedSources
aliases, productsEUVD
first indexedCVE List, GitHub Advisories, NVD

Dates are when Every CVE recorded each change. Upstream dates may differ.

In short

CVE-2021-20080 is a medium vulnerability (CVSS 6.1) in Zoho Manageengine Servicedesk Plus, published April 9, 2021. No source lists public exploit code. EPSS puts the chance of exploitation in the next 30 days at 93.1%, the 99th percentile. No source names a fixed version.

References

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