CVE-2021-21324
Insecure Direct Object Reference (IDOR) on "Solutions"
GLPI is an open-source asset and IT management software package that provides ITIL Service Desk features, licenses tracking and software auditing. In GLPI before version 9.5.4 there is an Insecure Direct Object Reference (IDOR) on "Solutions". This vulnerability gives an unauthorized user the ability to enumerate GLPI items names (including users logins) using the knowbase search form (requires authentication). To Reproduce: Perform a valid authentication at your GLPI instance, Browse the ticket list and select any open ticket, click on Solution form, then Search a solution form that will redirect you to the endpoint /"glpi/front/knowbaseitem.php?item_itemtype=Ticket&item_items_id=18&forcetab=Knowbase$1", and the item_itemtype=Ticket parameter present in the previous URL will point to the PHP alias of glpi_tickets table, so just replace it with "Users" to point to glpi_users table instead; in the same way, item_items_id=18 will point to the related column id, so changing it too you should be able to enumerate all the content which has an alias. Since such id(s) are obviously incremental, a malicious party could exploit the vulnerability simply by guessing-based attempts.
Attack profile
How easy it is to exploit
- Attack vector
- Network
- Complexity
- Low
- Privileges needed
- Low
- User interaction
- Required
What an attacker can affect
- Confidentiality
- High
- Integrity
- None
- Availability
- None
Exploit likelihood
What each source reports
CVE List Score used
6.8
Insecure Direct Object Reference (IDOR) on "Solutions"
GLPI is an open-source asset and IT management software package that provides ITIL Service Desk features, licenses tracking and software auditing. In GLPI before version 9.5.4 there is an Insecure Direct Object Reference (IDOR) on "Solutions". This vulnerability gives an unauthorized user the ability to enumerate GLPI items names (including users logins) using the knowbase search form (requires authentication). To Reproduce: Perform a valid authentication at your GLPI instance, Browse the ticket list and select any open ticket, click on Solution form, then Search a solution form that will redirect you to the endpoint /"glpi/front/knowbaseitem.php?item_itemtype=Ticket&item_items_id=18&forcetab=Knowbase$1", and the item_itemtype=Ticket parameter present in the previous URL will point to the PHP alias of glpi_tickets table, so just replace it with "Users" to point to glpi_users table instead; in the same way, item_items_id=18 will point to the related column id, so changing it too you should be able to enumerate all the content which has an alias. Since such id(s) are obviously incremental, a malicious party could exploit the vulnerability simply by guessing-based attempts.
- Record
CVE-2021-21324- CVSS 3.1
- 6.8 Medium
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:H/I:N/A:N - Weakness
- CWE-639
- Updated
- 2026-11-02
EUVDEUVD-2021-8670
6.8
GLPI is an open-source asset and IT management software package that provides ITIL Service Desk features, licenses tracking and software auditing. In GLPI before version 9.5.4 there is an Insecure Direct Object Reference (IDOR) on "Solutions". This vulnerability gives an unauthorized user the ability to enumerate GLPI items names (including users logins) using the knowbase search form (requires authentication). To Reproduce: Perform a valid authentication at your GLPI instance, Browse the ticket list and select any open ticket, click on Solution form, then Search a solution form that will redirect you to the endpoint /"glpi/front/knowbaseitem.php?item_itemtype=Ticket&item_items_id=18&forcetab=Knowbase$1", and the item_itemtype=Ticket parameter present in the previous URL will point to the PHP alias of glpi_tickets table, so just replace it with "Users" to point to glpi_users table instead; in the same way, item_items_id=18 will point to the related column id, so changing it too you should be able to enumerate all the content which has an alias. Since such id(s) are obviously incremental, a malicious party could exploit the vulnerability simply by guessing-based attempts.
- Record
EUVD-2021-8670- CVSS 3.1
- 6.8 Medium
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:H/I:N/A:N - Updated
- 2026-11-03
NVD
6.8
GLPI is an open-source asset and IT management software package that provides ITIL Service Desk features, licenses tracking and software auditing. In GLPI before version 9.5.4 there is an Insecure Direct Object Reference (IDOR) on "Solutions". This vulnerability gives an unauthorized user the ability to enumerate GLPI items names (including users logins) using the knowbase search form (requires authentication). To Reproduce: Perform a valid authentication at your GLPI instance, Browse the ticket list and select any open ticket, click on Solution form, then Search a solution form that will redirect you to the endpoint /"glpi/front/knowbaseitem.php?item_itemtype=Ticket&item_items_id=18&forcetab=Knowbase$1", and the item_itemtype=Ticket parameter present in the previous URL will point to the PHP alias of glpi_tickets table, so just replace it with "Users" to point to glpi_users table instead; in the same way, item_items_id=18 will point to the related column id, so changing it too you should be able to enumerate all the content which has an alias. Since such id(s) are obviously incremental, a malicious party could exploit the vulnerability simply by guessing-based attempts.
- Record
CVE-2021-21324- CVSS 3.1
- 6.8 Medium
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:H/I:N/A:N - CVSS 3.1
- 6.5 Medium
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N - CVSS 2.0
- 4.0 Medium
AV:N/AC:L/Au:S/C:P/I:N/A:N - Weakness
- CWE-639
- Updated
- 2026-11-02
OSV
6.5
GLPI is an open-source asset and IT management software package that provides ITIL Service Desk features, licenses tracking and software auditing. In GLPI before version 9.5.4 there is an Insecure Direct Object Reference (IDOR) on "Solutions". This vulnerability gives an unauthorized user the ability to enumerate GLPI items names (including users logins) using the knowbase search form (requires authentication). To Reproduce: Perform a valid authentication at your GLPI instance, Browse the ticket list and select any open ticket, click on Solution form, then Search a solution form that will redirect you to the endpoint /"glpi/front/knowbaseitem.php?item_itemtype=Ticket&item_items_id=18&forcetab=Knowbase$1", and the item_itemtype=Ticket parameter present in the previous URL will point to the PHP alias of glpi_tickets table, so just replace it with "Users" to point to glpi_users table instead; in the same way, item_items_id=18 will point to the related column id, so changing it too you should be able to enumerate all the content which has an alias. Since such id(s) are obviously incremental, a malicious party could exploit the vulnerability simply by guessing-based attempts.
- Record
CVE-2021-21324- CVSS 3.1
- 6.5 Medium
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N - Updated
- 2026-11-02
OSVUBUNTU-CVE-2021-21324
6.8
GLPI is an open-source asset and IT management software package that provides ITIL Service Desk features, licenses tracking and software auditing. In GLPI before version 9.5.4 there is an Insecure Direct Object Reference (IDOR) on "Solutions". This vulnerability gives an unauthorized user the ability to enumerate GLPI items names (including users logins) using the knowbase search form (requires authentication). To Reproduce: Perform a valid authentication at your GLPI instance, Browse the ticket list and select any open ticket, click on Solution form, then Search a solution form that will redirect you to the endpoint /"glpi/front/knowbaseitem.php?item_itemtype=Ticket&item_items_id=18&forcetab=Knowbase$1", and the item_itemtype=Ticket parameter present in the previous URL will point to the PHP alias of glpi_tickets table, so just replace it with "Users" to point to glpi_users table instead; in the same way, item_items_id=18 will point to the related column id, so changing it too you should be able to enumerate all the content which has an alias. Since such id(s) are obviously incremental, a malicious party could exploit the vulnerability simply by guessing-based attempts.
- Record
UBUNTU-CVE-2021-21324- CVSS 3.1
- 6.8 Medium
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:H/I:N/A:N - CVSS 3.1
- 6.5 Medium
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N - Updated
- 2026-11-02
Affected products
Affected packages
| Package | Affected | Fixed |
|---|---|---|
glpiUbuntu:16.04:LTS |
All versions, plus listed versions 0.84.8+dfsg.1-10.84.8+dfsg.1-1ubuntu1 |
None known |
History
| Recorded | Changed | Sources |
|---|---|---|
| aliases | EUVD | |
| first indexed | CVE List, NVD, OSV |
Dates are when Every CVE recorded each change. Upstream dates may differ.
In short
CVE-2021-21324 is a medium vulnerability (CVSS 6.8) in Glpi-project Glpi, published March 8, 2021. No source lists public exploit code. EPSS puts the chance of exploitation in the next 30 days at 1.42%, the 72nd percentile. No source names a fixed version.