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CVE-2021-21324

Insecure Direct Object Reference (IDOR) on "Solutions"

6.8 Medium

GLPI is an open-source asset and IT management software package that provides ITIL Service Desk features, licenses tracking and software auditing. In GLPI before version 9.5.4 there is an Insecure Direct Object Reference (IDOR) on "Solutions". This vulnerability gives an unauthorized user the ability to enumerate GLPI items names (including users logins) using the knowbase search form (requires authentication). To Reproduce: Perform a valid authentication at your GLPI instance, Browse the ticket list and select any open ticket, click on Solution form, then Search a solution form that will redirect you to the endpoint /"glpi/front/knowbaseitem.php?item_itemtype=Ticket&item_items_id=18&forcetab=Knowbase$1", and the item_itemtype=Ticket parameter present in the previous URL will point to the PHP alias of glpi_tickets table, so just replace it with "Users" to point to glpi_users table instead; in the same way, item_items_id=18 will point to the related column id, so changing it too you should be able to enumerate all the content which has an alias. Since such id(s) are obviously incremental, a malicious party could exploit the vulnerability simply by guessing-based attempts.

Attack profile

How easy it is to exploit

Attack vector
Network
Complexity
Low
Privileges needed
Low
User interaction
Required

What an attacker can affect

Confidentiality
High
Integrity
None
Availability
None

Exploit likelihood

1.42%Up 0.6 points since Apr 14, 2021
90%50%10%1%

What each source reports

CVE List Score used 6.8

Insecure Direct Object Reference (IDOR) on "Solutions"

GLPI is an open-source asset and IT management software package that provides ITIL Service Desk features, licenses tracking and software auditing. In GLPI before version 9.5.4 there is an Insecure Direct Object Reference (IDOR) on "Solutions". This vulnerability gives an unauthorized user the ability to enumerate GLPI items names (including users logins) using the knowbase search form (requires authentication). To Reproduce: Perform a valid authentication at your GLPI instance, Browse the ticket list and select any open ticket, click on Solution form, then Search a solution form that will redirect you to the endpoint /"glpi/front/knowbaseitem.php?item_itemtype=Ticket&item_items_id=18&forcetab=Knowbase$1", and the item_itemtype=Ticket parameter present in the previous URL will point to the PHP alias of glpi_tickets table, so just replace it with "Users" to point to glpi_users table instead; in the same way, item_items_id=18 will point to the related column id, so changing it too you should be able to enumerate all the content which has an alias. Since such id(s) are obviously incremental, a malicious party could exploit the vulnerability simply by guessing-based attempts.

Record
CVE-2021-21324
CVSS 3.1
6.8 MediumCVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:H/I:N/A:N
Weakness
CWE-639
Updated
2026-11-02
EUVDEUVD-2021-8670 6.8

GLPI is an open-source asset and IT management software package that provides ITIL Service Desk features, licenses tracking and software auditing. In GLPI before version 9.5.4 there is an Insecure Direct Object Reference (IDOR) on "Solutions". This vulnerability gives an unauthorized user the ability to enumerate GLPI items names (including users logins) using the knowbase search form (requires authentication). To Reproduce: Perform a valid authentication at your GLPI instance, Browse the ticket list and select any open ticket, click on Solution form, then Search a solution form that will redirect you to the endpoint /"glpi/front/knowbaseitem.php?item_itemtype=Ticket&item_items_id=18&forcetab=Knowbase$1", and the item_itemtype=Ticket parameter present in the previous URL will point to the PHP alias of glpi_tickets table, so just replace it with "Users" to point to glpi_users table instead; in the same way, item_items_id=18 will point to the related column id, so changing it too you should be able to enumerate all the content which has an alias. Since such id(s) are obviously incremental, a malicious party could exploit the vulnerability simply by guessing-based attempts.

Record
EUVD-2021-8670
CVSS 3.1
6.8 MediumCVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:H/I:N/A:N
Updated
2026-11-03
NVD 6.8

GLPI is an open-source asset and IT management software package that provides ITIL Service Desk features, licenses tracking and software auditing. In GLPI before version 9.5.4 there is an Insecure Direct Object Reference (IDOR) on "Solutions". This vulnerability gives an unauthorized user the ability to enumerate GLPI items names (including users logins) using the knowbase search form (requires authentication). To Reproduce: Perform a valid authentication at your GLPI instance, Browse the ticket list and select any open ticket, click on Solution form, then Search a solution form that will redirect you to the endpoint /"glpi/front/knowbaseitem.php?item_itemtype=Ticket&item_items_id=18&forcetab=Knowbase$1", and the item_itemtype=Ticket parameter present in the previous URL will point to the PHP alias of glpi_tickets table, so just replace it with "Users" to point to glpi_users table instead; in the same way, item_items_id=18 will point to the related column id, so changing it too you should be able to enumerate all the content which has an alias. Since such id(s) are obviously incremental, a malicious party could exploit the vulnerability simply by guessing-based attempts.

Record
CVE-2021-21324
CVSS 3.1
6.8 MediumCVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:H/I:N/A:N
CVSS 3.1
6.5 MediumCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N
CVSS 2.0
4.0 MediumAV:N/AC:L/Au:S/C:P/I:N/A:N
Weakness
CWE-639
Updated
2026-11-02
OSV 6.5

GLPI is an open-source asset and IT management software package that provides ITIL Service Desk features, licenses tracking and software auditing. In GLPI before version 9.5.4 there is an Insecure Direct Object Reference (IDOR) on "Solutions". This vulnerability gives an unauthorized user the ability to enumerate GLPI items names (including users logins) using the knowbase search form (requires authentication). To Reproduce: Perform a valid authentication at your GLPI instance, Browse the ticket list and select any open ticket, click on Solution form, then Search a solution form that will redirect you to the endpoint /"glpi/front/knowbaseitem.php?item_itemtype=Ticket&item_items_id=18&forcetab=Knowbase$1", and the item_itemtype=Ticket parameter present in the previous URL will point to the PHP alias of glpi_tickets table, so just replace it with "Users" to point to glpi_users table instead; in the same way, item_items_id=18 will point to the related column id, so changing it too you should be able to enumerate all the content which has an alias. Since such id(s) are obviously incremental, a malicious party could exploit the vulnerability simply by guessing-based attempts.

Record
CVE-2021-21324
CVSS 3.1
6.5 MediumCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N
Updated
2026-11-02
OSVUBUNTU-CVE-2021-21324 6.8

GLPI is an open-source asset and IT management software package that provides ITIL Service Desk features, licenses tracking and software auditing. In GLPI before version 9.5.4 there is an Insecure Direct Object Reference (IDOR) on "Solutions". This vulnerability gives an unauthorized user the ability to enumerate GLPI items names (including users logins) using the knowbase search form (requires authentication). To Reproduce: Perform a valid authentication at your GLPI instance, Browse the ticket list and select any open ticket, click on Solution form, then Search a solution form that will redirect you to the endpoint /"glpi/front/knowbaseitem.php?item_itemtype=Ticket&item_items_id=18&forcetab=Knowbase$1", and the item_itemtype=Ticket parameter present in the previous URL will point to the PHP alias of glpi_tickets table, so just replace it with "Users" to point to glpi_users table instead; in the same way, item_items_id=18 will point to the related column id, so changing it too you should be able to enumerate all the content which has an alias. Since such id(s) are obviously incremental, a malicious party could exploit the vulnerability simply by guessing-based attempts.

Record
UBUNTU-CVE-2021-21324
CVSS 3.1
6.8 MediumCVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:H/I:N/A:N
CVSS 3.1
6.5 MediumCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N
Updated
2026-11-02

Affected products

Affected packages

Affected packages
PackageAffectedFixed
glpi
Ubuntu:16.04:LTS
All versions, plus listed versions
0.84.8+dfsg.1-10.84.8+dfsg.1-1ubuntu1
None known

History

History
RecordedChangedSources
aliasesEUVD
first indexedCVE List, NVD, OSV

Dates are when Every CVE recorded each change. Upstream dates may differ.

In short

CVE-2021-21324 is a medium vulnerability (CVSS 6.8) in Glpi-project Glpi, published March 8, 2021. No source lists public exploit code. EPSS puts the chance of exploitation in the next 30 days at 1.42%, the 72nd percentile. No source names a fixed version.

References

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