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CVE-2021-25961

SuiteCRM - Account Takeover in Password Reset Functionality

8.0 HighFix available

In “SuiteCRM” application, v7.1.7 through v7.10.31 and v7.11-beta through v7.11.20 fail to properly invalidate password reset links that is associated with a deleted user id, which makes it possible for account takeover of any newly created user with the same user id.

Attack profile

How easy it is to exploit

Attack vector
Network
Complexity
Low
Privileges needed
Low
User interaction
Required

What an attacker can affect

Confidentiality
High
Integrity
High
Availability
High

Exploit likelihood

0.96%Up 0.1 points since Sep 30, 2021
90%50%10%1%

What each source reports

CVE List Score used8.0

SuiteCRM - Account Takeover in Password Reset Functionality

In “SuiteCRM” application, v7.1.7 through v7.10.31 and v7.11-beta through v7.11.20 fail to properly invalidate password reset links that is associated with a deleted user id, which makes it possible for account takeover of any newly created user with the same user id.

Record
CVE-2021-25961
CVSS 3.1
8.0 HighCVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:H/A:H
Weakness
CWE-640
Updated
2026-11-02
EUVDEUVD-2021-128028.0

In “SuiteCRM” application, v7.1.7 through v7.10.31 and v7.11-beta through v7.11.20 fail to properly invalidate password reset links that is associated with a deleted user id, which makes it possible for account takeover of any newly created user with the same user id.

Record
EUVD-2021-12802
CVSS 3.1
8.0 HighCVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:H/A:H
Updated
2026-11-03
GitHub AdvisoriesGHSA-qgww-6vq6-rm44No score

In “SuiteCRM” application, v7.1.7 through v7.10.31 and v7.11-beta through v7.11.20 fail to...

In “SuiteCRM” application, v7.1.7 through v7.10.31 and v7.11-beta through v7.11.20 fail to properly invalidate password reset links that is associated with a deleted user id, which makes it possible for account takeover of any newly created user with the same user id.

Record
GHSA-qgww-6vq6-rm44
Weakness
CWE-640
Updated
2026-11-02
NVD8.0

In “SuiteCRM” application, v7.1.7 through v7.10.31 and v7.11-beta through v7.11.20 fail to properly invalidate password reset links that is associated with a deleted user id, which makes it possible for account takeover of any newly created user with the same user id.

Record
CVE-2021-25961
CVSS 3.1
8.0 HighCVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:H/A:H
CVSS 2.0
6.0 MediumAV:N/AC:M/Au:S/C:P/I:P/A:P
Weakness
CWE-640
Updated
2026-11-02
OSV8.0

In “SuiteCRM” application, v7.1.7 through v7.10.31 and v7.11-beta through v7.11.20 fail to properly invalidate password reset links that is associated with a deleted user id, which makes it possible for account takeover of any newly created user with the same user id.

Record
CVE-2021-25961
CVSS 3.1
8.0 HighCVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:H/A:H
Updated
2026-11-02
OSVBIT-suitecrm-2021-25961No score

SuiteCRM - Account Takeover in Password Reset Functionality

In “SuiteCRM” application, v7.1.7 through v7.10.31 and v7.11-beta through v7.11.20 fail to properly invalidate password reset links that is associated with a deleted user id, which makes it possible for account takeover of any newly created user with the same user id.

Record
BIT-suitecrm-2021-25961
Updated
2026-11-02

Affected products

Affected packages

Affected packages
PackageAffectedFixed
suitecrm
Bitnami
7.1.7 up to 7.10.32, 7.11.0 up to 7.11.21
7.10.327.11.21

History

History
RecordedChangedSources
aliases, products, publishedEUVD
first indexedCVE List, GitHub Advisories, NVD, OSV

Dates are when Every CVE recorded each change. Upstream dates may differ.

In short

CVE-2021-25961 is a high vulnerability (CVSS 8.0) in Salesagility Suitecrm, published September 29, 2021. No source lists public exploit code. EPSS puts the chance of exploitation in the next 30 days at 0.96%, the 61st percentile. Fixed in suitecrm 7.10.32.

References

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