CVE-2021-28814
Improper Access Control Vulnerability in Helpdesk
An improper access control vulnerability has been reported to affect QNAP NAS. If exploited, this vulnerability allows remote attackers to compromise the security of the software. This issue affects: QNAP Systems Inc. Helpdesk versions prior to 3.0.4.
Attack profile
How easy it is to exploit
- Attack vector
- Network
- Complexity
- Low
- Privileges needed
- Low
- User interaction
- None
What an attacker can affect
- Confidentiality
- High
- Integrity
- High
- Availability
- High
Exploit likelihood
What each source reports
CVE List Score used
Improper Access Control Vulnerability in Helpdesk
An improper access control vulnerability has been reported to affect QNAP NAS. If exploited, this vulnerability allows remote attackers to compromise the security of the software. This issue affects: QNAP Systems Inc. Helpdesk versions prior to 3.0.4.
- Record
CVE-2021-28814- CVSS 3.1
- 8.8 High
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H - Weakness
- CWE-269
- Updated
- 2026-11-02
EUVDEUVD-2021-15470
An improper access control vulnerability has been reported to affect QNAP NAS. If exploited, this vulnerability allows remote attackers to compromise the security of the software. This issue affects: QNAP Systems Inc. Helpdesk versions prior to 3.0.4.
- Record
EUVD-2021-15470- CVSS 3.1
- 8.8 High
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H - Updated
- 2026-11-03
GitHub AdvisoriesGHSA-c3j9-jwrq-h9fm
An improper access control vulnerability has been reported to affect QNAP NAS. If exploited, this...
An improper access control vulnerability has been reported to affect QNAP NAS. If exploited, this vulnerability allows remote attackers to compromise the security of the software. This issue affects: QNAP Systems Inc. Helpdesk versions prior to 3.0.4.
- Record
GHSA-c3j9-jwrq-h9fm- CVSS 3.1
- 8.8 High
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H - Weakness
- CWE-269
- Updated
- 2026-11-02
NVD
An improper access control vulnerability has been reported to affect QNAP NAS. If exploited, this vulnerability allows remote attackers to compromise the security of the software. This issue affects: QNAP Systems Inc. Helpdesk versions prior to 3.0.4.
- Record
CVE-2021-28814- CVSS 3.1
- 8.8 High
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H - CVSS 2.0
- 6.5 Medium
AV:N/AC:L/Au:S/C:P/I:P/A:P - Weakness
- CWE-269
- Updated
- 2026-11-02
Affected products
History
| Recorded | Changed | Sources |
|---|---|---|
| aliases, products, published | EUVD | |
| first indexed | CVE List, GitHub Advisories, NVD |
Dates are when Every CVE recorded each change. Upstream dates may differ.
In short
CVE-2021-28814 is a high vulnerability (CVSS 8.8) in Gfi Software Helpdesk, published June 11, 2021. No source lists public exploit code. EPSS puts the chance of exploitation in the next 30 days at 1.23%, the 68th percentile. No source names a fixed version.