CVE-2021-33672
Due to missing encoding in SAP Contact Center's Communication Desktop component- version 700, an...
Due to missing encoding in SAP Contact Center's Communication Desktop component- version 700, an attacker could send malicious script in chat message. When the message is accepted by the chat recipient, the script gets executed in their scope. Due to the usage of ActiveX in the application, the attacker can further execute operating system level commands in the chat recipient's scope. This could lead to a complete compromise of their confidentiality, integrity, and could temporarily impact their availability.
Attack profile
How easy it is to exploit
- Attack vector
- Network
- Complexity
- Low
- Privileges needed
- None
- User interaction
- Required
What an attacker can affect
- Confidentiality
- High
- Integrity
- High
- Availability
- Low
Exploit likelihood
What each source reports
CVE List Score used
Due to missing encoding in SAP Contact Center's Communication Desktop component- version 700, an attacker could send malicious script in chat message. When the message is accepted by the chat recipient, the script gets executed in their scope. Due to the usage of ActiveX in the application, the attacker can further execute operating system level commands in the chat recipient's scope. This could lead to a complete compromise of their confidentiality, integrity, and could temporarily impact their availability.
- Record
CVE-2021-33672- CVSS 3.0
- 9.6 Critical
CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:C/C:H/I:H/A:L - Updated
- 2026-11-02
EUVDEUVD-2021-20349
Due to missing encoding in SAP Contact Center's Communication Desktop component- version 700, an attacker could send malicious script in chat message. When the message is accepted by the chat recipient, the script gets executed in their scope. Due to the usage of ActiveX in the application, the attacker can further execute operating system level commands in the chat recipient's scope. This could lead to a complete compromise of their confidentiality, integrity, and could temporarily impact their availability.
- Record
EUVD-2021-20349- CVSS 3.0
- 9.6 Critical
CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:C/C:H/I:H/A:L - Updated
- 2026-11-03
GitHub AdvisoriesGHSA-v3pv-ppv6-v9rfNo score
Due to missing encoding in SAP Contact Center's Communication Desktop component- version 700, an...
Due to missing encoding in SAP Contact Center's Communication Desktop component- version 700, an attacker could send malicious script in chat message. When the message is accepted by the chat recipient, the script gets executed in their scope. Due to the usage of ActiveX in the application, the attacker can further execute operating system level commands in the chat recipient's scope. This could lead to a complete compromise of their confidentiality, integrity, and could temporarily impact their availability.
- Record
GHSA-v3pv-ppv6-v9rf- Weakness
- CWE-116
- Updated
- 2026-11-02
NVD
Due to missing encoding in SAP Contact Center's Communication Desktop component- version 700, an attacker could send malicious script in chat message. When the message is accepted by the chat recipient, the script gets executed in their scope. Due to the usage of ActiveX in the application, the attacker can further execute operating system level commands in the chat recipient's scope. This could lead to a complete compromise of their confidentiality, integrity, and could temporarily impact their availability.
- Record
CVE-2021-33672- CVSS 3.1
- 9.6 Critical
CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:H/I:H/A:H - CVSS 3.0
- 9.6 Critical
CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:C/C:H/I:H/A:L - CVSS 2.0
- 9.3 High
AV:N/AC:M/Au:N/C:C/I:C/A:C - Weakness
- CWE-116
- Updated
- 2026-11-02
Affected products
History
| Recorded | Changed | Sources |
|---|---|---|
| aliases | EUVD | |
| first indexed | CVE List, GitHub Advisories, NVD |
Dates are when Every CVE recorded each change. Upstream dates may differ.
In short
CVE-2021-33672 is a critical vulnerability (CVSS 9.6) in Sap Contact Center, published September 14, 2021. No source lists public exploit code. EPSS puts the chance of exploitation in the next 30 days at 1.10%, the 66th percentile. No source names a fixed version.