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CVE-2021-36286

Dell SupportAssist Client Consumer versions 3.9.13.0 and any versions prior to 3.9.13.0 contain...

7.1 High

Dell SupportAssist Client Consumer versions 3.9.13.0 and any versions prior to 3.9.13.0 contain an arbitrary file deletion vulnerability that can be exploited by using the Windows feature of NTFS called Symbolic links. Symbolic links can be created by any(non-privileged) user under some object directories, but by themselves are not sufficient to successfully escalate privileges. However, combining them with a different object, such as the NTFS junction point allows for the exploitation. Support assist clean files functionality do not distinguish junction points from the physical folder and proceeds to clean the target of the junction that allows nonprivileged users to create junction points and delete arbitrary files on the system which can be accessed only by the admin.

Attack profile

How easy it is to exploit

Attack vector
Local
Complexity
Low
Privileges needed
Low
User interaction
None

What an attacker can affect

Confidentiality
None
Integrity
High
Availability
High

Exploit likelihood

0.26%Down 0.2 points since Sep 29, 2021
90%50%10%1%

What each source reports

CVE List Score used 7.1

Dell SupportAssist Client Consumer versions 3.9.13.0 and any versions prior to 3.9.13.0 contain an arbitrary file deletion vulnerability that can be exploited by using the Windows feature of NTFS called Symbolic links. Symbolic links can be created by any(non-privileged) user under some object directories, but by themselves are not sufficient to successfully escalate privileges. However, combining them with a different object, such as the NTFS junction point allows for the exploitation. Support assist clean files functionality do not distinguish junction points from the physical folder and proceeds to clean the target of the junction that allows nonprivileged users to create junction points and delete arbitrary files on the system which can be accessed only by the admin.

Record
CVE-2021-36286
CVSS 3.1
7.1 HighCVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:N/I:H/A:H
Weakness
CWE-22
Updated
2026-11-02
EUVDEUVD-2021-22906 7.1

Dell SupportAssist Client Consumer versions 3.9.13.0 and any versions prior to 3.9.13.0 contain an arbitrary file deletion vulnerability that can be exploited by using the Windows feature of NTFS called Symbolic links. Symbolic links can be created by any(non-privileged) user under some object directories, but by themselves are not sufficient to successfully escalate privileges. However, combining them with a different object, such as the NTFS junction point allows for the exploitation. Support assist clean files functionality do not distinguish junction points from the physical folder and proceeds to clean the target of the junction that allows nonprivileged users to create junction points and delete arbitrary files on the system which can be accessed only by the admin.

Record
EUVD-2021-22906
CVSS 3.1
7.1 HighCVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:N/I:H/A:H
Updated
2026-11-03
GitHub AdvisoriesGHSA-8fgh-m2wx-m9h3 7.1

Dell SupportAssist Client Consumer versions 3.9.13.0 and any versions prior to 3.9.13.0 contain...

Dell SupportAssist Client Consumer versions 3.9.13.0 and any versions prior to 3.9.13.0 contain an arbitrary file deletion vulnerability that can be exploited by using the Windows feature of NTFS called Symbolic links. Symbolic links can be created by any(non-privileged) user under some object directories, but by themselves are not sufficient to successfully escalate privileges. However, combining them with a different object, such as the NTFS junction point allows for the exploitation. Support assist clean files functionality do not distinguish junction points from the physical folder and proceeds to clean the target of the junction that allows nonprivileged users to create junction points and delete arbitrary files on the system which can be accessed only by the admin.

Record
GHSA-8fgh-m2wx-m9h3
CVSS 3.1
7.1 HighCVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:N/I:H/A:H
Weakness
CWE-22, CWE-59
Updated
2026-11-02
NVD 7.1

Dell SupportAssist Client Consumer versions 3.9.13.0 and any versions prior to 3.9.13.0 contain an arbitrary file deletion vulnerability that can be exploited by using the Windows feature of NTFS called Symbolic links. Symbolic links can be created by any(non-privileged) user under some object directories, but by themselves are not sufficient to successfully escalate privileges. However, combining them with a different object, such as the NTFS junction point allows for the exploitation. Support assist clean files functionality do not distinguish junction points from the physical folder and proceeds to clean the target of the junction that allows nonprivileged users to create junction points and delete arbitrary files on the system which can be accessed only by the admin.

Record
CVE-2021-36286
CVSS 3.1
7.1 HighCVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:N/I:H/A:H
CVSS 2.0
3.6 LowAV:L/AC:L/Au:N/C:N/I:P/A:P
Weakness
CWE-22, CWE-59
Updated
2026-11-02

Affected products

History

History
RecordedChangedSources
aliases, publishedEUVD
first indexedCVE List, GitHub Advisories, NVD

Dates are when Every CVE recorded each change. Upstream dates may differ.

In short

CVE-2021-36286 is a high vulnerability (CVSS 7.1) in Dell Supportassist Client Consumer, published September 28, 2021. No source lists public exploit code. EPSS puts the chance of exploitation in the next 30 days at 0.26%, the 17th percentile. No source names a fixed version.

References

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