CVE-2022-0473
Dynamic field error message is vulnerable to XSS
OTRS administrators can configure dynamic field and inject malicious JavaScript code in the error message of the regular expression check. When used in the agent interface, malicious code might be exectued in the browser. This issue affects: OTRS AG OTRS 7.0.x version: 7.0.31 and prior versions.
Attack profile
How easy it is to exploit
- Attack vector
- Network
- Complexity
- Low
- Privileges needed
- High
- User interaction
- None
What an attacker can affect
- Confidentiality
- Low
- Integrity
- Low
- Availability
- None
Exploit likelihood
What each source reports
CVE List Score used
Dynamic field error message is vulnerable to XSS
OTRS administrators can configure dynamic field and inject malicious JavaScript code in the error message of the regular expression check. When used in the agent interface, malicious code might be exectued in the browser. This issue affects: OTRS AG OTRS 7.0.x version: 7.0.31 and prior versions.
- Record
CVE-2022-0473- CVSS 3.1
- 3.8 Low
CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:L/I:L/A:N - Weakness
- CWE-79
- Updated
- 2026-11-02
EUVDEUVD-2022-15611
OTRS administrators can configure dynamic field and inject malicious JavaScript code in the error message of the regular expression check. When used in the agent interface, malicious code might be exectued in the browser. This issue affects: OTRS AG OTRS 7.0.x version: 7.0.31 and prior versions.
- Record
EUVD-2022-15611- CVSS 3.1
- 3.8 Low
CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:L/I:L/A:N - Updated
- 2026-11-03
GitHub AdvisoriesGHSA-j2qj-f5h6-7m56 No score
OTRS administrators can configure dynamic field and inject malicious JavaScript code in the error...
OTRS administrators can configure dynamic field and inject malicious JavaScript code in the error message of the regular expression check. When used in the agent interface, malicious code might be exectued in the browser. This issue affects: OTRS AG OTRS 7.0.x version: 7.0.31 and prior versions.
- Record
GHSA-j2qj-f5h6-7m56- Weakness
- CWE-79
- Updated
- 2026-11-02
NVD
OTRS administrators can configure dynamic field and inject malicious JavaScript code in the error message of the regular expression check. When used in the agent interface, malicious code might be exectued in the browser. This issue affects: OTRS AG OTRS 7.0.x version: 7.0.31 and prior versions.
- Record
CVE-2022-0473- CVSS 3.1
- 3.8 Low
CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:L/I:L/A:N - CVSS 3.1
- 4.8 Medium
CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:N - CVSS 2.0
- 3.5 Low
AV:N/AC:M/Au:S/C:N/I:P/A:N - Weakness
- CWE-79
- Updated
- 2026-11-02
Affected products
History
| Recorded | Changed | Sources |
|---|---|---|
| aliases, published | EUVD | |
| first indexed | CVE List, GitHub Advisories, NVD |
Dates are when Every CVE recorded each change. Upstream dates may differ.
In short
CVE-2022-0473 is a low vulnerability (CVSS 3.8) in Otrs, published February 7, 2022. No source lists public exploit code. EPSS puts the chance of exploitation in the next 30 days at 0.51%, the 43rd percentile. No source names a fixed version.