CVE-2022-40816
Zammad 5.2.1 is vulnerable to Incorrect Access Control. Zammad's asset handling mechanism has...
Zammad 5.2.1 is vulnerable to Incorrect Access Control. Zammad's asset handling mechanism has logic to ensure that customer users are not able to see personal information of other users. This logic was not effective when used through a web socket connection, so that a logged-in attacker would be able to fetch personal data of other users by querying the Zammad API. This issue is fixed in , 5.2.2.
Attack profile
How easy it is to exploit
- Attack vector
- Network
- Complexity
- Low
- Privileges needed
- Low
- User interaction
- None
What an attacker can affect
- Confidentiality
- High
- Integrity
- None
- Availability
- None
Exploit likelihood
What each source reports
NVD Score used
Zammad 5.2.1 is vulnerable to Incorrect Access Control. Zammad's asset handling mechanism has logic to ensure that customer users are not able to see personal information of other users. This logic was not effective when used through a web socket connection, so that a logged-in attacker would be able to fetch personal data of other users by querying the Zammad API. This issue is fixed in , 5.2.2.
- Record
CVE-2022-40816- CVSS 3.1
- 6.5 Medium
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N - Weakness
- CWE-863
- Updated
- 2026-11-02
CVE List
Zammad 5.2.1 is vulnerable to Incorrect Access Control. Zammad's asset handling mechanism has logic to ensure that customer users are not able to see personal information of other users. This logic was not effective when used through a web socket connection, so that a logged-in attacker would be able to fetch personal data of other users by querying the Zammad API. This issue is fixed in , 5.2.2.
- Record
CVE-2022-40816- CVSS 3.1
- 6.5 Medium
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N - Weakness
- CWE-863
- Updated
- 2026-11-02
EUVDEUVD-2022-44074
Zammad 5.2.1 is vulnerable to Incorrect Access Control. Zammad's asset handling mechanism has logic to ensure that customer users are not able to see personal information of other users. This logic was not effective when used through a web socket connection, so that a logged-in attacker would be able to fetch personal data of other users by querying the Zammad API. This issue is fixed in , 5.2.2.
- Record
EUVD-2022-44074- CVSS 3.1
- 6.5 Medium
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N - Updated
- 2026-11-02
GitHub AdvisoriesGHSA-gwqr-42v8-7m7q
Zammad 5.2.1 is vulnerable to Incorrect Access Control. Zammad's asset handling mechanism has...
Zammad 5.2.1 is vulnerable to Incorrect Access Control. Zammad's asset handling mechanism has logic to ensure that customer users are not able to see personal information of other users. This logic was not effective when used through a web socket connection, so that a logged-in attacker would be able to fetch personal data of other users by querying the Zammad API. This issue is fixed in , 5.2.2.
- Record
GHSA-gwqr-42v8-7m7q- CVSS 3.1
- 6.5 Medium
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N - Weakness
- CWE-668, CWE-863
- Updated
- 2026-11-02
OSV
Zammad 5.2.1 is vulnerable to Incorrect Access Control. Zammad's asset handling mechanism has logic to ensure that customer users are not able to see personal information of other users. This logic was not effective when used through a web socket connection, so that a logged-in attacker would be able to fetch personal data of other users by querying the Zammad API. This issue is fixed in , 5.2.2.
- Record
CVE-2022-40816- CVSS 3.1
- 6.5 Medium
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N - Updated
- 2026-11-02
Affected products
History
| Recorded | Changed | Sources |
|---|---|---|
| first indexed | CVE List, EUVD, GitHub Advisories, NVD, OSV |
Dates are when Every CVE recorded each change. Upstream dates may differ.
In short
CVE-2022-40816 is a medium vulnerability (CVSS 6.5) in Zammad, published September 27, 2022. No source lists public exploit code. EPSS puts the chance of exploitation in the next 30 days at 0.82%, the 57th percentile. No source names a fixed version.