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CVE-2023-1250

Code execution through ACL creation

7.4 High

Improper Input Validation vulnerability in OTRS AG OTRS (ACL modules), OTRS AG ((OTRS)) Community Edition (ACL modules) allows Local Execution of Code. When creating/importing an ACL it was possible to inject code that gets executed via manipulated comments and ACL-names This issue affects OTRS: from 7.0.X before 7.0.42, from 8.0.X before 8.0.31; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.

Attack profile

How easy it is to exploit

Attack vector
Local
Complexity
Low
Privileges needed
High
User interaction
Required

What an attacker can affect

Confidentiality
High
Integrity
High
Availability
None

Exploit likelihood

0.29%Up 0.3 points since Mar 21, 2023
90%50%10%1%

What each source reports

CVE List Score used 7.4

Code execution through ACL creation

Improper Input Validation vulnerability in OTRS AG OTRS (ACL modules), OTRS AG ((OTRS)) Community Edition (ACL modules) allows Local Execution of Code. When creating/importing an ACL it was possible to inject code that gets executed via manipulated comments and ACL-names This issue affects OTRS: from 7.0.X before 7.0.42, from 8.0.X before 8.0.31; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.

Record
CVE-2023-1250
CVSS 3.1
7.4 HighCVSS:3.1/AV:L/AC:L/PR:H/UI:R/S:C/C:H/I:H/A:N
Weakness
CWE-20
Updated
2026-11-02
EUVDEUVD-2023-23519 7.4

Improper Input Validation vulnerability in OTRS AG OTRS (ACL modules), OTRS AG ((OTRS)) Community Edition (ACL modules) allows Local Execution of Code. When creating/importing an ACL it was possible to inject code that gets executed via manipulated comments and ACL-names This issue affects OTRS: from 7.0.X before 7.0.42, from 8.0.X before 8.0.31; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.

Record
EUVD-2023-23519
CVSS 3.1
7.4 HighCVSS:3.1/AV:L/AC:L/PR:H/UI:R/S:C/C:H/I:H/A:N
Updated
2026-11-02
GitHub AdvisoriesGHSA-jwm9-wmrq-4g6h 7.8

Improper Input Validation vulnerability in OTRS AG OTRS (ACL modules), OTRS AG ((OTRS)) Community...

Improper Input Validation vulnerability in OTRS AG OTRS (ACL modules), OTRS AG ((OTRS)) Community Edition (ACL modules) allows Local Execution of Code. When creating/importing an ACL it was possible to inject code that gets executed via manipulated comments and ACL-names This issue affects OTRS: from 7.0.X before 7.0.42, from 8.0.X before 8.0.31; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.

Record
GHSA-jwm9-wmrq-4g6h
CVSS 3.1
7.8 HighCVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
Weakness
CWE-94
Updated
2026-11-02
NVD 7.4

Improper Input Validation vulnerability in OTRS AG OTRS (ACL modules), OTRS AG ((OTRS)) Community Edition (ACL modules) allows Local Execution of Code. When creating/importing an ACL it was possible to inject code that gets executed via manipulated comments and ACL-names This issue affects OTRS: from 7.0.X before 7.0.42, from 8.0.X before 8.0.31; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.

Record
CVE-2023-1250
CVSS 3.1
7.4 HighCVSS:3.1/AV:L/AC:L/PR:H/UI:R/S:C/C:H/I:H/A:N
CVSS 3.1
7.8 HighCVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
Weakness
CWE-20, CWE-94
Updated
2026-11-02
OSVUBUNTU-CVE-2023-1250 7.4

Improper Input Validation vulnerability in OTRS AG OTRS (ACL modules), OTRS AG ((OTRS)) Community Edition (ACL modules) allows Local Execution of Code. When creating/importing an ACL it was possible to inject code that gets executed via manipulated comments and ACL-names This issue affects OTRS: from 7.0.X before 7.0.42, from 8.0.X before 8.0.31; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.

Record
UBUNTU-CVE-2023-1250
CVSS 3.1
7.4 HighCVSS:3.1/AV:L/AC:L/PR:H/UI:R/S:C/C:H/I:H/A:N
CVSS 3.1
7.8 HighCVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
Updated
2026-11-02

Affected products

Affected packages

Affected packages
PackageAffectedFixed
otrs2
Ubuntu:16.04:LTS
All versions, plus listed versions
4.0.10-15.0.1-15.0.1-25.0.2-15.0.3-15.0.5-15.0.6-15.0.7-1
None known
otrs2
Ubuntu:18.04:LTS
All versions, plus listed versions
5.0.23-15.0.24-16.0.1-16.0.2-16.0.3-16.0.4-16.0.5-1
None known
otrs2
Ubuntu:20.04:LTS
All versions, plus listed versions
6.0.20-16.0.23-26.0.24-16.0.25-16.0.25-26.0.25-36.0.26-1
None known
otrs2
Ubuntu:22.04:LTS
All versions, plus listed versions
6.0.32-66.1.2-16.2.1-16.2.2-2
None known

History

History
RecordedChangedSources
first indexedCVE List, EUVD, GitHub Advisories, NVD, OSV

Dates are when Every CVE recorded each change. Upstream dates may differ.

In short

CVE-2023-1250 is a high vulnerability (CVSS 7.4) in Otrs, published March 20, 2023. No source lists public exploit code. EPSS puts the chance of exploitation in the next 30 days at 0.29%, the 22nd percentile. No source names a fixed version.

References

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