CVE-2023-20096
Cisco Unified Contact Center Express Stored Cross-Site Scripting Vulnerability
A vulnerability in the web-based management interface of Cisco Unified Contact Center Express (Unified CCX) could allow an authenticated, remote attacker to perform a stored cross-site scripting (XSS) attack. This vulnerability is due to insufficient input validation of user-supplied data. An attacker could exploit this vulnerability by entering crafted text into various input fields within the web-based management interface. A successful exploit could allow the attacker to perform a stored XSS attack, which could allow the execution of scripts within the context of other users of the interface.
Attack profile
How easy it is to exploit
- Attack vector
- Network
- Complexity
- Low
- Privileges needed
- Low
- User interaction
- Required
What an attacker can affect
- Confidentiality
- Low
- Integrity
- Low
- Availability
- None
Exploit likelihood
What each source reports
CVE List Score used
Cisco Unified Contact Center Express Stored Cross-Site Scripting Vulnerability
A vulnerability in the web-based management interface of Cisco Unified Contact Center Express (Unified CCX) could allow an authenticated, remote attacker to perform a stored cross-site scripting (XSS) attack. This vulnerability is due to insufficient input validation of user-supplied data. An attacker could exploit this vulnerability by entering crafted text into various input fields within the web-based management interface. A successful exploit could allow the attacker to perform a stored XSS attack, which could allow the execution of scripts within the context of other users of the interface.
- Record
CVE-2023-20096- CVSS 3.1
- 5.4 Medium
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N - Weakness
- CWE-79
- Updated
- 2026-11-02
EUVDEUVD-2023-24275
A vulnerability in the web-based management interface of Cisco Unified Contact Center Express (Unified CCX) could allow an authenticated, remote attacker to perform a stored cross-site scripting (XSS) attack. This vulnerability is due to insufficient input validation of user-supplied data. An attacker could exploit this vulnerability by entering crafted text into various input fields within the web-based management interface. A successful exploit could allow the attacker to perform a stored XSS attack, which could allow the execution of scripts within the context of other users of the interface.
- Record
EUVD-2023-24275- CVSS 3.1
- 5.4 Medium
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N - Updated
- 2026-11-03
GitHub AdvisoriesGHSA-4v5g-36mr-fcgx
A vulnerability in the web-based management interface of Cisco Unified Contact Center Express ...
A vulnerability in the web-based management interface of Cisco Unified Contact Center Express (Unified CCX) could allow an authenticated, remote attacker to perform a stored cross-site scripting (XSS) attack. This vulnerability is due to insufficient input validation of user-supplied data. An attacker could exploit this vulnerability by entering crafted text into various input fields within the web-based management interface. A successful exploit could allow the attacker to perform a stored XSS attack, which could allow the execution of scripts within the context of other users of the interface.
- Record
GHSA-4v5g-36mr-fcgx- CVSS 3.1
- 5.4 Medium
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N - Weakness
- CWE-79
- Updated
- 2026-11-02
NVD
A vulnerability in the web-based management interface of Cisco Unified Contact Center Express (Unified CCX) could allow an authenticated, remote attacker to perform a stored cross-site scripting (XSS) attack. This vulnerability is due to insufficient input validation of user-supplied data. An attacker could exploit this vulnerability by entering crafted text into various input fields within the web-based management interface. A successful exploit could allow the attacker to perform a stored XSS attack, which could allow the execution of scripts within the context of other users of the interface.
- Record
CVE-2023-20096- CVSS 3.1
- 5.4 Medium
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N - Weakness
- CWE-79
- Updated
- 2026-11-02
Affected products
History
| Recorded | Changed | Sources |
|---|---|---|
| aliases | EUVD | |
| first indexed | CVE List, GitHub Advisories, NVD |
Dates are when Every CVE recorded each change. Upstream dates may differ.
In short
CVE-2023-20096 is a medium vulnerability (CVSS 5.4) in Cisco Unified Contact Center Express, published April 5, 2023. No source lists public exploit code. EPSS puts the chance of exploitation in the next 30 days at 0.50%, the 43rd percentile. No source names a fixed version.