CVE-2023-22501
An authentication vulnerability was discovered in Jira Service Management Server and Data Center...
An authentication vulnerability was discovered in Jira Service Management Server and Data Center which allows an attacker to impersonate another user and gain access to a Jira Service Management instance under certain circumstances_._ With write access to a User Directory and outgoing email enabled on a Jira Service Management instance, an attacker could gain access to signup tokens sent to users with accounts that have never been logged into. Access to these tokens can be obtained in two cases:
- If the attacker is included on Jira issues or requests with these users, or
- If the attacker is forwarded or otherwise gains access to emails containing a “View Request” link from these users.
Bot accounts are particularly susceptible to this scenario. On instances with single sign-on, external customer accounts can be affected in projects where anyone can create their own account.
Attack profile
How easy it is to exploit
- Attack vector
- Network
- Complexity
- Low
- Privileges needed
- None
- User interaction
- None
What an attacker can affect
- Confidentiality
- High
- Integrity
- High
- Availability
- Low
Exploit likelihood
What each source reports
CVE List Score used
9.4
An authentication vulnerability was discovered in Jira Service Management Server and Data Center which allows an attacker to impersonate another user and gain access to a Jira Service Management instance under certain circumstances_._ With write access to a User Directory and outgoing email enabled on a Jira Service Management instance, an attacker could gain access to signup tokens sent to users with accounts that have never been logged into. Access to these tokens can be obtained in two cases:
- If the attacker is included on Jira issues or requests with these users, or
- If the attacker is forwarded or otherwise gains access to emails containing a “View Request” link from these users.
Bot accounts are particularly susceptible to this scenario. On instances with single sign-on, external customer accounts can be affected in projects where anyone can create their own account.
- Record
CVE-2023-22501- CVSS 3.0
- 9.4 Critical
CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:L - Weakness
- CWE-287
- Updated
- 2026-11-02
EUVDEUVD-2023-26641
9.4
An authentication vulnerability was discovered in Jira Service Management Server and Data Center which allows an attacker to impersonate another user and gain access to a Jira Service Management instance under certain circumstances_._ With write access to a User Directory and outgoing email enabled on a Jira Service Management instance, an attacker could gain access to signup tokens sent to users with accounts that have never been logged into. Access to these tokens can be obtained in two cases:
- If the attacker is included on Jira issues or requests with these users, or
- If the attacker is forwarded or otherwise gains access to emails containing a “View Request” link from these users.
Bot accounts are particularly susceptible to this scenario. On instances with single sign-on, external customer accounts can be affected in projects where anyone can create their own account.
- Record
EUVD-2023-26641- CVSS 3.0
- 9.4 Critical
CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:L - Updated
- 2026-11-03
GitHub AdvisoriesGHSA-jm25-87xp-4h76
9.1
An authentication vulnerability was discovered in Jira Service Management Server and Data Center...
An authentication vulnerability was discovered in Jira Service Management Server and Data Center which allows an attacker to impersonate another user and gain access to a Jira Service Management instance under certain circumstances_._ With write access to a User Directory and outgoing email enabled on a Jira Service Management instance, an attacker could gain access to signup tokens sent to users with accounts that have never been logged into. Access to these tokens can be obtained in two cases: * If the attacker is included on Jira issues or requests with these users, or * If the attacker is forwarded or otherwise gains access to emails containing a “View Request” link from these users. Bot accounts are particularly susceptible to this scenario. On instances with single sign-on, external customer accounts can be affected in projects where anyone can create their own account.
- Record
GHSA-jm25-87xp-4h76- CVSS 3.1
- 9.1 Critical
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N - Weakness
- CWE-287
- Updated
- 2026-11-02
NVD
9.1
An authentication vulnerability was discovered in Jira Service Management Server and Data Center which allows an attacker to impersonate another user and gain access to a Jira Service Management instance under certain circumstances_._ With write access to a User Directory and outgoing email enabled on a Jira Service Management instance, an attacker could gain access to signup tokens sent to users with accounts that have never been logged into. Access to these tokens can be obtained in two cases:
- If the attacker is included on Jira issues or requests with these users, or
- If the attacker is forwarded or otherwise gains access to emails containing a “View Request” link from these users.
Bot accounts are particularly susceptible to this scenario. On instances with single sign-on, external customer accounts can be affected in projects where anyone can create their own account.
- Record
CVE-2023-22501- CVSS 3.1
- 9.1 Critical
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N - CVSS 3.0
- 9.4 Critical
CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:L - Weakness
- CWE-287
- Updated
- 2026-11-02
Affected products
History
| Recorded | Changed | Sources |
|---|---|---|
| aliases, published | EUVD | |
| first indexed | CVE List, GitHub Advisories, NVD |
Dates are when Every CVE recorded each change. Upstream dates may differ.
In short
CVE-2023-22501 is a critical vulnerability (CVSS 9.4) in Atlassian Jira Service Management Server, published February 1, 2023. No source lists public exploit code. EPSS puts the chance of exploitation in the next 30 days at 15.5%, the 96th percentile. No source names a fixed version.