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CVE-2023-29443

Zoho ManageEngine ServiceDesk Plus through 14104 allows admin users to conduct an XXE attack.

4.9 Medium

Zoho ManageEngine ServiceDesk Plus before 14105, ServiceDesk Plus MSP before 14200, SupportCenter Plus before 14200, and AssetExplorer before 6989 allow SDAdmin attackers to conduct XXE attacks via a crafted server that sends malformed XML from a Reports integration API endpoint.

Attack profile

How easy it is to exploit

Attack vector
Network
Complexity
Low
Privileges needed
High
User interaction
None

What an attacker can affect

Confidentiality
High
Integrity
None
Availability
None

Exploit likelihood

3.03%Up 3.0 points since Apr 27, 2023
90%50%10%1%

What each source reports

NVD Score used 4.9

Zoho ManageEngine ServiceDesk Plus before 14105, ServiceDesk Plus MSP before 14200, SupportCenter Plus before 14200, and AssetExplorer before 6989 allow SDAdmin attackers to conduct XXE attacks via a crafted server that sends malformed XML from a Reports integration API endpoint.

Record
CVE-2023-29443
CVSS 3.1
4.9 MediumCVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:N/A:N
Weakness
CWE-611
Updated
2026-11-02
CVE List 4.9

Zoho ManageEngine ServiceDesk Plus before 14105, ServiceDesk Plus MSP before 14200, SupportCenter Plus before 14200, and AssetExplorer before 6989 allow SDAdmin attackers to conduct XXE attacks via a crafted server that sends malformed XML from a Reports integration API endpoint.

Record
CVE-2023-29443
CVSS 3.1
4.9 MediumCVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:N/A:N
Weakness
CWE-611
Updated
2026-11-02
EUVDEUVD-2023-33012 4.9

Zoho ManageEngine ServiceDesk Plus before 14105, ServiceDesk Plus MSP before 14200, SupportCenter Plus before 14200, and AssetExplorer before 6989 allow SDAdmin attackers to conduct XXE attacks via a crafted server that sends malformed XML from a Reports integration API endpoint.

Record
EUVD-2023-33012
CVSS 3.1
4.9 MediumCVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:N/A:N
Updated
2026-11-03
GitHub AdvisoriesGHSA-h7wh-8cwv-qqm6 4.9

Zoho ManageEngine ServiceDesk Plus through 14104 allows admin users to conduct an XXE attack.

Zoho ManageEngine ServiceDesk Plus through 14104 allows admin users to conduct an XXE attack.

Record
GHSA-h7wh-8cwv-qqm6
CVSS 3.1
4.9 MediumCVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:N/A:N
Weakness
CWE-611
Updated
2026-11-02

Affected products

History

History
RecordedChangedSources
aliasesEUVD
first indexedCVE List, GitHub Advisories, NVD

Dates are when Every CVE recorded each change. Upstream dates may differ.

In short

CVE-2023-29443 is a medium vulnerability (CVSS 4.9) in Zohocorp Manageengine Servicedesk Plus, published April 26, 2023. No source lists public exploit code. EPSS puts the chance of exploitation in the next 30 days at 3.03%, the 87th percentile. No source names a fixed version.

References

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