CVE-2023-29868
Zammad 5.3.x (Fixed in 5.4.0) is vulnerable to Incorrect Access Control. An authenticated...
Zammad 5.3.x (Fixed in 5.4.0) is vulnerable to Incorrect Access Control. An authenticated attacker with agent and customer roles could perform unauthorized changes on articles where they only have customer permissions.
Attack profile
How easy it is to exploit
- Attack vector
- Network
- Complexity
- Low
- Privileges needed
- Low
- User interaction
- None
What an attacker can affect
- Confidentiality
- None
- Integrity
- High
- Availability
- None
Exploit likelihood
What each source reports
NVD Score used
Zammad 5.3.x (Fixed in 5.4.0) is vulnerable to Incorrect Access Control. An authenticated attacker with agent and customer roles could perform unauthorized changes on articles where they only have customer permissions.
- Record
CVE-2023-29868- CVSS 3.1
- 6.5 Medium
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:H/A:N - Weakness
- CWE-346
- Updated
- 2026-11-02
CVE List
Zammad 5.3.x (Fixed in 5.4.0) is vulnerable to Incorrect Access Control. An authenticated attacker with agent and customer roles could perform unauthorized changes on articles where they only have customer permissions.
- Record
CVE-2023-29868- CVSS 3.1
- 6.5 Medium
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:H/A:N - Weakness
- CWE-346
- Updated
- 2026-11-02
EUVDEUVD-2023-33405
Zammad 5.3.x (Fixed in 5.4.0) is vulnerable to Incorrect Access Control. An authenticated attacker with agent and customer roles could perform unauthorized changes on articles where they only have customer permissions.
- Record
EUVD-2023-33405- CVSS 3.1
- 6.5 Medium
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:H/A:N - Updated
- 2026-11-03
GitHub AdvisoriesGHSA-x53p-mh39-7rgf
Zammad 5.3.x (Fixed in 5.4.0) is vulnerable to Incorrect Access Control. An authenticated...
Zammad 5.3.x (Fixed in 5.4.0) is vulnerable to Incorrect Access Control. An authenticated attacker with agent and customer roles could perform unauthorized changes on articles where they only have customer permissions.
- Record
GHSA-x53p-mh39-7rgf- CVSS 3.1
- 6.5 Medium
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:H/A:N - Weakness
- CWE-346
- Updated
- 2026-11-02
OSV
Zammad 5.3.x (Fixed in 5.4.0) is vulnerable to Incorrect Access Control. An authenticated attacker with agent and customer roles could perform unauthorized changes on articles where they only have customer permissions.
- Record
CVE-2023-29868- CVSS 3.1
- 6.5 Medium
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:H/A:N - Updated
- 2026-11-02
Affected products
History
| Recorded | Changed | Sources |
|---|---|---|
| aliases | EUVD | |
| first indexed | CVE List, GitHub Advisories, NVD, OSV |
Dates are when Every CVE recorded each change. Upstream dates may differ.
In short
CVE-2023-29868 is a medium vulnerability (CVSS 6.5) in Zammad, published May 2, 2023. No source lists public exploit code. EPSS puts the chance of exploitation in the next 30 days at 1.03%, the 64th percentile. No source names a fixed version.