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CVE-2023-45024

Best Practical Request Tracker (RT) 5 before 5.0.5 allows Information Disclosure via a...

7.5 HighFix available

Best Practical Request Tracker (RT) 5 before 5.0.5 allows Information Disclosure via a transaction search in the transaction query builder.

Attack profile

How easy it is to exploit

Attack vector
Network
Complexity
Low
Privileges needed
None
User interaction
None

What an attacker can affect

Confidentiality
High
Integrity
None
Availability
None

Exploit likelihood

0.71%Up 0.7 points since Nov 3, 2023
90%50%10%1%

What each source reports

NVD Score used 7.5

Best Practical Request Tracker (RT) 5 before 5.0.5 allows Information Disclosure via a transaction search in the transaction query builder.

Record
CVE-2023-45024
CVSS 3.1
7.5 HighCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
Weakness
CWE-200
Updated
2026-11-02
CVE List 7.5

Best Practical Request Tracker (RT) 5 before 5.0.5 allows Information Disclosure via a transaction search in the transaction query builder.

Record
CVE-2023-45024
CVSS 3.1
7.5 HighCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
Weakness
CWE-200
Updated
2026-11-02
EUVDEUVD-2023-49345 7.5

Best Practical Request Tracker (RT) 5 before 5.0.5 allows Information Disclosure via a transaction search in the transaction query builder.

Record
EUVD-2023-49345
CVSS 3.1
7.5 HighCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
Updated
2026-11-03
GitHub AdvisoriesGHSA-9xrr-x36v-8929 7.5

Best Practical Request Tracker (RT) 5 before 5.0.5 allows Information Disclosure via a...

Best Practical Request Tracker (RT) 5 before 5.0.5 allows Information Disclosure via a transaction search in the transaction query builder.

Record
GHSA-9xrr-x36v-8929
CVSS 3.1
7.5 HighCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
Weakness
CWE-200
Updated
2026-11-02
OSV 7.5

Best Practical Request Tracker (RT) 5 before 5.0.5 allows Information Disclosure via a transaction search in the transaction query builder.

Record
CVE-2023-45024
CVSS 3.1
7.5 HighCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
Updated
2026-11-02
OSVDEBIAN-CVE-2023-45024 7.5

Best Practical Request Tracker (RT) 5 before 5.0.5 allows Information Disclosure via a transaction search in the transaction query builder.

Record
DEBIAN-CVE-2023-45024
CVSS 3.1
7.5 HighCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
Updated
2026-11-02
OSVUBUNTU-CVE-2023-45024 7.5

Best Practical Request Tracker (RT) 5 before 5.0.5 allows Information Disclosure via a transaction search in the transaction query builder.

Record
UBUNTU-CVE-2023-45024
CVSS 3.1
7.5 HighCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
Updated
2026-11-02
OSVUSN-7692-1 No score

request-tracker5 vulnerabilities

It was discovered that Request Tracker was susceptible to timing attacks. An attacker could possibly use this issue to access sensitive information. This issue only affected Ubuntu 22.04 LTS. (CVE-2021-38562)

It was discovered that Request Tracker was susceptible to cross-site scripting attacks when malicious attachments were supplied. An attacker could possibly use this issue to execute arbitrary code. This issue only affected Ubuntu 22.04 LTS. (CVE-2022-25802)

It was discovered that Request Tracker would incorrectly redirect users in certain instances. An attacker could possibly use this issue to cause a denial of service. This issue only affected Ubuntu 22.04 LTS. (CVE-2022-25803)

Tom Wolters discovered that Request Tracker could leak information when malicious email headers were supplied. An attacker could possibly use this issue to access sensitive information. This issue only affected Ubuntu 22.04 LTS. (CVE-2023-41259, CVE-2023-41260)

It was discovered that Request Tracker could leak information through its transaction search. An attacker with access to the transaction query builder of Request Tracker could possibly use this issue to access sensitive information. This issue only affected Ubuntu 22.04 LTS. (CVE-2023-45024)

It was discovered that Request Tracker erroneously stored ticket information in a web browser's cache. An attacker with direct access to a system could possibly use this issue to access sensitive information. This issue only affected Ubuntu 22.04 LTS and Ubuntu 24.04 LTS. (CVE-2024-3262)

It was discovered that Request Tracker made use of an obsolete cryptographic algorithm for emails sent with S/MIME encryption. An attacker could possibly use this issue to access sensitive information. (CVE-2025-2545)

It was discovered that Request Tracker was susceptible to cross-site scripting attacks when malicious parameters were included in a search URL. An attacker could possibly use this issue to execute arbitrary code. (CVE-2025-30087)

It was discovered that Request Tracker was susceptible to cross-site scripting attacks when malicious permalinks or assets were provided. An attacker could possibly use this issue to execute arbitrary code. (CVE-2025-31500, CVE-2025-31501)

Record
USN-7692-1
Updated
2026-11-02

Affected products

Affected packages

Affected packages
PackageAffectedFixed
request-tracker5
Debian:12
before 5.0.3+dfsg-3~deb12u2, plus listed versions
5.0.3+dfsg-25.0.3+dfsg-3~deb12u1
5.0.3+dfsg-3~deb12u2
request-tracker5
Debian:13
before 5.0.5+dfsg-1
5.0.5+dfsg-1
request-tracker5
Debian:14
before 5.0.5+dfsg-1
5.0.5+dfsg-1
request-tracker5
Debian:12
From an advisory covering 3 CVEs
before 5.0.3+dfsg-3~deb12u2, plus listed versions
5.0.3+dfsg-25.0.3+dfsg-3~deb12u1
5.0.3+dfsg-3~deb12u2
request-tracker5
Ubuntu:Pro:22.04:LTS
before 5.0.1+dfsg-1ubuntu1+esm1, plus listed versions
5.0.1+dfsg-1ubuntu1
5.0.1+dfsg-1ubuntu1+esm1
request-tracker5
Ubuntu:Pro:22.04:LTS
From an advisory covering 11 CVEs
before 5.0.1+dfsg-1ubuntu1+esm1, plus listed versions
5.0.1+dfsg-1ubuntu1
5.0.1+dfsg-1ubuntu1+esm1
request-tracker5
Ubuntu:Pro:24.04:LTS
From an advisory covering 11 CVEs
before 5.0.5+dfsg-2ubuntu0.1~esm1, plus listed versions
5.0.1+dfsg-1ubuntu15.0.5+dfsg-2
5.0.5+dfsg-2ubuntu0.1~esm1

History

History
RecordedChangedSources
affected, facts
aliasesEUVD
first indexedCVE List, GitHub Advisories, NVD, OSV

Dates are when Every CVE recorded each change. Upstream dates may differ.

In short

CVE-2023-45024 is a high vulnerability (CVSS 7.5) in Bestpractical Request Tracker, published October 30, 2023. No source lists public exploit code. EPSS puts the chance of exploitation in the next 30 days at 0.71%, the 53rd percentile. Fixed in request-tracker5 5.0.3+dfsg-3~deb12u2.

References

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