CVE-2024-13567

Awesome Support – WordPress HelpDesk & Support Plugin <= 6.3.1 - Unauthenticated Sensitive Information Exposure Through Unprotected Directory

7.5 High

The Awesome Support – WordPress HelpDesk & Support Plugin plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 6.3.1 via the 'awesome-support' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/awesome-support directory which can contain file attachments included in support tickets. The vulnerability was partially patched in version 6.3.1.

Attack profile

How easy it is to exploit

Attack vector: Network
Complexity: Low
Privileges needed: None
User interaction: None

What an attacker can affect

Confidentiality: High
Integrity: None
Availability: None

Exploit likelihood

0.66%Up 0.6 points since Apr 1, 2025

What each source reports

CVE List Score used 7.5

Awesome Support – WordPress HelpDesk & Support Plugin <= 6.3.1 - Unauthenticated Sensitive Information Exposure Through Unprotected Directory

Record: CVE-2024-13567
CVSS 3.1: 7.5 HighCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
Weakness: CWE-200
Updated: 2026-11-02

EUVDEUVD-2025-9119 7.5

Record: EUVD-2025-9119
CVSS 3.1: 7.5 HighCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
Updated: 2026-11-02

GitHub AdvisoriesGHSA-cx4w-v9wj-5jjv 7.5

The Awesome Support – WordPress HelpDesk & Support Plugin plugin for WordPress is vulnerable to...

Record: GHSA-cx4w-v9wj-5jjv
CVSS 3.1: 7.5 HighCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
Weakness: CWE-200
Updated: 2026-11-02

NVD 7.5

Record: CVE-2024-13567
CVSS 3.1: 7.5 HighCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
Weakness: CWE-200
Updated: 2026-11-02

Affected products

awesomesupport awesome support – wordpress helpdesk & support plugin

History

History
Recorded	Changed	Sources
Nov 2, 2026	first indexed	CVE List, EUVD, GitHub Advisories, NVD

Dates are when Every CVE recorded each change. Upstream dates may differ.

In short

CVE-2024-13567 is a high vulnerability (CVSS 7.5) in Awesomesupport Awesome Support – Wordpress Helpdesk & Support Plugin, published April 1, 2025. No source lists public exploit code. EPSS puts the chance of exploitation in the next 30 days at 0.66%, the 51st percentile. No source names a fixed version.