CVE-2024-13601

Majestic Support – The Leading-Edge Help Desk & Customer Support Plugin <= 1.0.5 - Authenticated (Subscriber+) Insecure Direct Object Reference

4.3 Medium

The Majestic Support – The Leading-Edge Help Desk & Customer Support Plugin plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 1.0.5 via the 'exportusereraserequest' function due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with Subscriber-level access and above, to export ticket data for any user.

Attack profile

How easy it is to exploit

Attack vector: Network
Complexity: Low
Privileges needed: Low
User interaction: None

What an attacker can affect

Confidentiality: Low
Integrity: None
Availability: None

Exploit likelihood

0.33%Up 0.3 points since Feb 13, 2025

What each source reports

CVE List Score used 4.3

Majestic Support – The Leading-Edge Help Desk & Customer Support Plugin <= 1.0.5 - Authenticated (Subscriber+) Insecure Direct Object Reference

Record: CVE-2024-13601
CVSS 3.1: 4.3 MediumCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N
Weakness: CWE-639
Updated: 2026-11-02

EUVDEUVD-2024-51687 4.3

Record: EUVD-2024-51687
CVSS 3.1: 4.3 MediumCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N
Updated: 2026-11-02

GitHub AdvisoriesGHSA-fr5g-5xg9-gw55 4.3

The Majestic Support – The Leading-Edge Help Desk & Customer Support Plugin plugin for WordPress...

Record: GHSA-fr5g-5xg9-gw55
CVSS 3.1: 4.3 MediumCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N
Weakness: CWE-639
Updated: 2026-11-02

NVD 4.3

Record: CVE-2024-13601
CVSS 3.1: 4.3 MediumCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N
Weakness: CWE-639
Updated: 2026-11-02

Affected products

History

History
Recorded	Changed	Sources
Nov 2, 2026	first indexed	CVE List, EUVD, GitHub Advisories, NVD

Dates are when Every CVE recorded each change. Upstream dates may differ.

In short

CVE-2024-13601 is a medium vulnerability (CVSS 4.3) in Ahmadmj Majestic Support – The Leading-edge Help Desk & Customer Support Plugin, published February 12, 2025. No source lists public exploit code. EPSS puts the chance of exploitation in the next 30 days at 0.33%, the 26th percentile. No source names a fixed version.