CVE-2024-20253
A vulnerability in multiple Cisco Unified Communications and Contact Center Solutions products...
A vulnerability in multiple Cisco Unified Communications and Contact Center Solutions products could allow an unauthenticated, remote attacker to execute arbitrary code on an affected device. This vulnerability is due to the improper processing of user-provided data that is being read into memory. An attacker could exploit this vulnerability by sending a crafted message to a listening port of an affected device. A successful exploit could allow the attacker to execute arbitrary commands on the underlying operating system with the privileges of the web services user. With access to the underlying operating system, the attacker could also establish root access on the affected device.
Attack profile
How easy it is to exploit
- Attack vector
- Network
- Complexity
- Low
- Privileges needed
- None
- User interaction
- None
What an attacker can affect
- Confidentiality
- Low
- Integrity
- Low
- Availability
- High
Exploit likelihood
What each source reports
CVE List Score used
9.9
A vulnerability in multiple Cisco Unified Communications and Contact Center Solutions products could allow an unauthenticated, remote attacker to execute arbitrary code on an affected device. This vulnerability is due to the improper processing of user-provided data that is being read into memory. An attacker could exploit this vulnerability by sending a crafted message to a listening port of an affected device. A successful exploit could allow the attacker to execute arbitrary commands on the underlying operating system with the privileges of the web services user. With access to the underlying operating system, the attacker could also establish root access on the affected device.
- Record
CVE-2024-20253- CVSS 3.1
- 9.9 Critical
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:L/I:L/A:H - Weakness
- CWE-502, CWE-502
- Updated
- 2026-11-02
EUVDEUVD-2024-17968
9.9
A vulnerability in multiple Cisco Unified Communications and Contact Center Solutions products could allow an unauthenticated, remote attacker to execute arbitrary code on an affected device. This vulnerability is due to the improper processing of user-provided data that is being read into memory. An attacker could exploit this vulnerability by sending a crafted message to a listening port of an affected device. A successful exploit could allow the attacker to execute arbitrary commands on the underlying operating system with the privileges of the web services user. With access to the underlying operating system, the attacker could also establish root access on the affected device.
- Record
EUVD-2024-17968- CVSS 3.1
- 9.9 Critical
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:L/I:L/A:H - Updated
- 2026-11-02
GitHub AdvisoriesGHSA-gxh9-cf3g-3v7f
9.9
A vulnerability in multiple Cisco Unified Communications and Contact Center Solutions products...
A vulnerability in multiple Cisco Unified Communications and Contact Center Solutions products could allow an unauthenticated, remote attacker to execute arbitrary code on an affected device. This vulnerability is due to the improper processing of user-provided data that is being read into memory. An attacker could exploit this vulnerability by sending a crafted message to a listening port of an affected device. A successful exploit could allow the attacker to execute arbitrary commands on the underlying operating system with the privileges of the web services user. With access to the underlying operating system, the attacker could also establish root access on the affected device.
- Record
GHSA-gxh9-cf3g-3v7f- CVSS 3.1
- 9.9 Critical
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:L/I:L/A:H - Weakness
- CWE-502
- Updated
- 2026-11-02
NVD
9.9
A vulnerability in multiple Cisco Unified Communications and Contact Center Solutions products could allow an unauthenticated, remote attacker to execute arbitrary code on an affected device. This vulnerability is due to the improper processing of user-provided data that is being read into memory. An attacker could exploit this vulnerability by sending a crafted message to a listening port of an affected device. A successful exploit could allow the attacker to execute arbitrary commands on the underlying operating system with the privileges of the web services user. With access to the underlying operating system, the attacker could also establish root access on the affected device.
- Record
CVE-2024-20253- CVSS 3.1
- 9.9 Critical
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:L/I:L/A:H - CVSS 3.1
- 10.0 Critical
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:H/I:H/A:H - Weakness
- CWE-502
- Updated
- 2026-11-02
Affected products
- cisco packaged contact center enterprise
- cisco unified communications manager
- cisco unified communications manager / cisco unity connection
- cisco unified communications manager im and presence service
- cisco unified contact center enterprise
- cisco unified contact center express
- cisco unity connection
- cisco virtualized voice browser
History
| Recorded | Changed | Sources |
|---|---|---|
| first indexed | CVE List, EUVD, GitHub Advisories, NVD |
Dates are when Every CVE recorded each change. Upstream dates may differ.
In short
CVE-2024-20253 is a critical vulnerability (CVSS 9.9) in Cisco Packaged Contact Center Enterprise, published January 26, 2024. No source lists public exploit code. EPSS puts the chance of exploitation in the next 30 days at 2.40%, the 84th percentile. No source names a fixed version.