CVE-2024-28989
SolarWinds Web Help Desk Cryptographic Key Management Vulnerability
SolarWinds Web Help Desk was found to have a hardcoded cryptographic key that could allow the disclosure of sensitive information from the software.
Attack profile
How easy it is to exploit
- Attack vector
- Local
- Complexity
- Low
- Privileges needed
- Low
- User interaction
- None
What an attacker can affect
- Confidentiality
- High
- Integrity
- None
- Availability
- None
Exploit likelihood
What each source reports
CVE List Score used
SolarWinds Web Help Desk Cryptographic Key Management Vulnerability
SolarWinds Web Help Desk was found to have a hardcoded cryptographic key that could allow the disclosure of sensitive information from the software.
- Record
CVE-2024-28989- CVSS 3.1
- 5.5 Medium
CVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N - Weakness
- CWE-321
- Updated
- 2026-11-02
EUVDEUVD-2024-26051
SolarWinds Web Help Desk was found to have a hardcoded cryptographic key that could allow the disclosure of sensitive information from the software.
- Record
EUVD-2024-26051- CVSS 3.1
- 5.5 Medium
CVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N - Updated
- 2026-11-03
GitHub AdvisoriesGHSA-7w44-cfph-xhh9
SolarWinds Web Help Desk was found to have a hardcoded cryptographic key that could allow the...
SolarWinds Web Help Desk was found to have a hardcoded cryptographic key that could allow the disclosure of sensitive information from the software.
- Record
GHSA-7w44-cfph-xhh9- CVSS 3.1
- 5.5 Medium
CVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N - Weakness
- CWE-321, CWE-798
- Updated
- 2026-11-02
NVD
SolarWinds Web Help Desk was found to have a hardcoded cryptographic key that could allow the disclosure of sensitive information from the software.
- Record
CVE-2024-28989- CVSS 3.1
- 5.5 Medium
CVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N - Weakness
- CWE-321, CWE-798
- Updated
- 2026-11-02
Affected products
History
| Recorded | Changed | Sources |
|---|---|---|
| aliases, published | EUVD | |
| first indexed | CVE List, GitHub Advisories, NVD |
Dates are when Every CVE recorded each change. Upstream dates may differ.
In short
CVE-2024-28989 is a medium vulnerability (CVSS 5.5) in Solarwinds Web Help Desk, published February 11, 2025. No source lists public exploit code. EPSS puts the chance of exploitation in the next 30 days at 0.29%, the 21st percentile. No source names a fixed version.