Every CVE Search/ Get API key

CVE-2024-29185

FreeScout OS Command Injection vulnerability

9.1 Critical

FreeScout is a self-hosted help desk and shared mailbox. Versions prior to 1.8.128 are vulnerable to OS Command Injection in the /public/tools.php source file. The value of the php_path parameter is being executed as an OS command by the shell_exec function, without validating it. This allows an adversary to execute malicious OS commands on the server. A practical demonstration of the successful command injection attack extracted the /etc/passwd file of the server. This represented the complete compromise of the server hosting the FreeScout application. This attack requires an attacker to know the App_Key of the application. This limitation makes the Attack Complexity to be High. If an attacker gets hold of the App_Key, the attacker can compromise the Complete server on which the application is deployed. Version 1.8.128 contains a patch for this issue.

Attack profile

How easy it is to exploit

Attack vector
Network
Complexity
High
Privileges needed
None
User interaction
None

What an attacker can affect

Confidentiality
High
Integrity
High
Availability
High

Exploit likelihood

1.73%Up 1.7 points since Mar 23, 2024
90%50%10%1%

What each source reports

CVE List Score used 9.1

FreeScout OS Command Injection vulnerability

FreeScout is a self-hosted help desk and shared mailbox. Versions prior to 1.8.128 are vulnerable to OS Command Injection in the /public/tools.php source file. The value of the php_path parameter is being executed as an OS command by the shell_exec function, without validating it. This allows an adversary to execute malicious OS commands on the server. A practical demonstration of the successful command injection attack extracted the /etc/passwd file of the server. This represented the complete compromise of the server hosting the FreeScout application. This attack requires an attacker to know the App_Key of the application. This limitation makes the Attack Complexity to be High. If an attacker gets hold of the App_Key, the attacker can compromise the Complete server on which the application is deployed. Version 1.8.128 contains a patch for this issue.

Record
CVE-2024-29185
CVSS 3.1
9.1 CriticalCVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:C/C:H/I:H/A:H
Weakness
CWE-78
Updated
2026-11-02
EUVDEUVD-2024-26215 9.1

FreeScout is a self-hosted help desk and shared mailbox. Versions prior to 1.8.128 are vulnerable to OS Command Injection in the /public/tools.php source file. The value of the php_path parameter is being executed as an OS command by the shell_exec function, without validating it. This allows an adversary to execute malicious OS commands on the server. A practical demonstration of the successful command injection attack extracted the /etc/passwd file of the server. This represented the complete compromise of the server hosting the FreeScout application. This attack requires an attacker to know the App_Key of the application. This limitation makes the Attack Complexity to be High. If an attacker gets hold of the App_Key, the attacker can compromise the Complete server on which the application is deployed. Version 1.8.128 contains a patch for this issue.

Record
EUVD-2024-26215
CVSS 3.1
9.1 CriticalCVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:C/C:H/I:H/A:H
Updated
2026-11-03
NVD 9.0

FreeScout is a self-hosted help desk and shared mailbox. Versions prior to 1.8.128 are vulnerable to OS Command Injection in the /public/tools.php source file. The value of the php_path parameter is being executed as an OS command by the shell_exec function, without validating it. This allows an adversary to execute malicious OS commands on the server. A practical demonstration of the successful command injection attack extracted the /etc/passwd file of the server. This represented the complete compromise of the server hosting the FreeScout application. This attack requires an attacker to know the App_Key of the application. This limitation makes the Attack Complexity to be High. If an attacker gets hold of the App_Key, the attacker can compromise the Complete server on which the application is deployed. Version 1.8.128 contains a patch for this issue.

Record
CVE-2024-29185
CVSS 3.1
9.0 CriticalCVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:C/C:H/I:H/A:H
Weakness
CWE-78
Updated
2026-11-02
OSV 9.0

FreeScout OS Command Injection vulnerability

FreeScout is a self-hosted help desk and shared mailbox. Versions prior to 1.8.128 are vulnerable to OS Command Injection in the /public/tools.php source file. The value of the php_path parameter is being executed as an OS command by the shell_exec function, without validating it. This allows an adversary to execute malicious OS commands on the server. A practical demonstration of the successful command injection attack extracted the /etc/passwd file of the server. This represented the complete compromise of the server hosting the FreeScout application. This attack requires an attacker to know the App_Key of the application. This limitation makes the Attack Complexity to be High. If an attacker gets hold of the App_Key, the attacker can compromise the Complete server on which the application is deployed. Version 1.8.128 contains a patch for this issue.

Record
CVE-2024-29185
CVSS 3.1
9.0 CriticalCVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:C/C:H/I:H/A:H
Weakness
CWE-78
Updated
2026-11-02

Affected products

History

History
RecordedChangedSources
aliases, products, publishedEUVD
first indexedCVE List, NVD, OSV

Dates are when Every CVE recorded each change. Upstream dates may differ.

In short

CVE-2024-29185 is a critical vulnerability (CVSS 9.1) in Freescout, published March 22, 2024. No source lists public exploit code. EPSS puts the chance of exploitation in the next 30 days at 1.73%, the 77th percentile. No source names a fixed version.

References

MoveEnter Open